What our Customers say...

Testimonials

Who knew such an emergency could be all consuming? Thank you SERVPRO (of the Spokane Valley) for helping us in this time of need and getting all of the smoke soot out and smell out!

I am the general manager of a hotel in Liberty Lake. SERVPRO has done work on my home and when there was black mold found, SERVPRO of Spokane Valley handled the remediation and repairs. I will always call SERVPRO first. Thank You!

I could not believe the amount of damage an ice storm could do on a house. I didn't even know what an ice dam was until the upper corner of my kids room was wet. SERVPRO of Spokane Valley explained everything to me, saved me money and kept the repair costs under my deductible like they promised. I am so glad that my insurance agent recommended them. Thank you SERVPRO and thank you State Farm. 

Thank you so very much SERVPRO. We were so worried that our restaurant would be closed for so very long. So very pleased for all everything.

Timeliness, Quality, Customer Service!

 

From Connie in the office with Jared Robb and his crew we are so Thankful. Without exception they were professional, kind, hard working and very respectful at all times. We are very blessed to have them help us out in our time of need.

 

We came home to a water leak that had impacted multiple floors. It was a Sunday evening and we had no idea what to do and could not get ahold of our insurance. We had seen the green "SERVPRO" TV ads and figured it was worth calling them since we really had no clue on what else to do. Scott was wonderful to work with over the phone and had his team here within 1.5 hours of our initial call. Over the next few days they completed the water remediation and demolition of the damaged areas. Will did a phenomenal job with all the hard work and removal of demo material. Working with Jim was always a pleasant transaction. I would highly recommend SERVPRO if anyone ever needs help in a similar situation. Thanks SERVPRO!

Thank you SERVPRO of Spokane Valley for cleaning my couch! I didn't think anything could remove the strong cigarette smoke smell from the fabric, but your team did it! Thank you so much! You guys are the best...

Thank you for your professionalism, immediate response, willingness to make sure we understood your processes and most of all your EXCELLENT customer service. We very much appreciate the attentiveness to our unique situation. You worked quickly and efficiently. Thank you for the respect you showed toward our tenants and your willingness to work around their schedules. Without a doubt, I would highly recommend SERVPRO and would not hesitate to use their services again. Jim, thank you very much.

These guys were professional in everything they did. From the explanations to getting the job done!! We were impressed with this service.

The SERVPRO Spokane Valley staff was knowledgeable, well trained and equipped to handle my loss situation.

Servpro Workers,

Thank you for your prompt attention during our water damage period in October. Your workers were always considerate, and I apreciate the attention to clean-up whenever you were here.

Sincerly,

Sandi Neils

Excellent work provided and very on target.

I was impressed by the SERVPRO franchise`s on site personnel that performed services at my residence.

I wanted to compliment your company along with the individual members of your team for the fine work they did. Mike made the initial response very quick and efficient. Bill appeared experienced and had a genuine interest in the job being done correctly. Victor and Kenny both did exceptional work on the home repair.

From the actual work itself to the methods they used to keep the home clean, their work was outstanding!

Thank you for coming out the next day and taking care of everything when I was on vacation!

Every body at SERVPRO Spokane Valley was nice and good to deal with.

When we had a flood incident in our home we immediately called SERVPRO. I wanted to compliment your company overall, along with the individual members of your team for the fine work they did!

Mike and his team were super helpful!

Your team was on top of this mess! Thank you you were very helpful.

I can't thank you enough for all that you have done for us. From the first time we met on that emotional day in August, you have been absolutely supportive and helped us get through one of the most difficult trials in our lives.

We recently underwent a broken pipe episode in our home. It was a miserable surprise to arrive home from vacation to find our house flooded and dripping with condensation. When SERVPRO Spokane Valley, lead by Mike Bonnett, arrived, at 3AM,Mind You, they knew just what to do and we were able to turn the mess over to them. What a relief!

Very responsible and professional and a pleasure to work with.

Everyone was very kind and courteous. They did the best they could under dreadful circumstances. We appreciate all they did so quickly!

SERVPRO of Spokane Valley was AMAZING! I would "almost" look forward to another disaster, knowing that I have Scott and his guys to rely on.

Awesome - Simply Awesome!

Thank you for your knowledge, and professionalism. The finished product and work is excellent!

Everyone was very courteous, and exceeded our expectations. Prompt, very knowledgeable and I would recommend to friends and family.

I highly recommend Mike, Victor and Jose as excellent hard workers and very considerate and professional. They are a credit to any employer.