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How to Find the Source of your Basement Leak After a Heavy Rain Storm in your Spokane Valley home

10/19/2018 (Permalink)

Storm Damage How to Find the Source of your Basement Leak After a Heavy Rain Storm in your Spokane Valley home Storm Damage basement in Spokane

There are few things worse for a homeowner than finding water in the basement, especially when it’s not entirely clear where it’s coming from. Fortunately, water seeping through your basement walls isn’t always a cause for alarm.

There are a number of potential causes for basement leaks, some of which have easy and relatively inexpensive solutions.

As soon as you notice wet spots on your basement floor or wall, investigate the area around it to see if there are any obvious sources.

Signs of a basement water problem include small streams of water, damp walls, and puddling on the floor. The most common way that water enters a basement is through the foundation wall-floor joint.

The wall-floor joint, also known as a cove joint, is one of the most common culprits of basement leaks due to the gap between the wall and floor. As the amount of groundwater builds up, such as during a heavy rainstorm, more pressure is placed on the joint, allowing water to seep in.

Apart from wall-floor joints, here are a few other common sources of basement leaks:

  • The tops of your walls: Water can seep over the top of your basement walls when the ground surrounding your home is level or sloped towards your home.
  • Wall cracks: Cracks in the wall are one of the most serious causes of basement leaks and often become apparent when it rains. These are fairly noticeable in unfinished basements, but in unfinished basements you’ll have to inspect the outside of the foundation for cracks that run through the wall.
  • Floor cracks: As with wall cracks, cracks in your basement floor can also be a sign of a serious problem. Cracks smaller than an 1/8 of an inch wide are normal, but anything wider should be sealed.
  • Tie rod holes: More common in older homes, these holes appear in poured concrete foundations where tie rods were used to hold wood planks together. Luckily, plugging these holes is a quick and easy repair.
  • Window wells: The wells outside your basement windows may let water in when there’s insufficient drainage around your property or when your gutters aren’t working properly.
  • Honeycombs: Poorly mixed concrete can sometimes create air pockets within basement walls, resulting in “honeycomb” marks along the wall. These bubbly patches are usually a minor problem and can be sealed up.
  • Leaking pipes: Drain pipes are another possible culprit for basement leaks. Check your ceiling and walls for stains or mold.

Have Storm or Flood Damage?
Call Us Today (509) 926-6140

As water and storm damage specialists, SERVPRO of the Spokane Valley has the experience and advanced training that enables us to restore your property quickly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

When a major storm hits, it may overwhelm local restoration companies. SERVPRO Spokane Valley can scale our resources by accessing the equipment and personnel of 1,700 Franchises. We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events. 

(509)926-6140 Always Open

Tips To Prevent Water Damage to your Spokane Valley home

10/12/2018 (Permalink)

Water Damage Tips To Prevent Water Damage to your Spokane Valley home Water Damage Broken pipe Spokane Valley

1. Inspect Your Roof

After all, your roof is constantly exposed to sunlight and precipitation. If it begins to deteriorate, roof leaks can develop without you noticing. But you can stay ahead of water damage by inspecting your roof regularly — especially after big storms.

2. Clean Your Gutters

Ensuring good drainage is essential to protecting your home from water damage. Poor drainage weakens your foundation, leading to cracks, uneven settling and pathways for water to find its way inside.

3. Caulk and Seal Your Windows

Caulking and sealing your windows regularly is one of the easiest ways to protect your home from water damage. You can also apply caulking to bathtubs, ceiling fixtures, drains, faucets and other plumbing fixtures to keep water from seeping in where it doesn’t belong.

4. Check Your Pipes

It’s a good idea to inspect all the pipes in your home at least once a year. Over time, pipes gradually corrode, rust, and decay, all of which can result in leaks. In severe cases, you could be facing a flood of water or raw sewage into your home, causing extensive—and expensive—damage.

5. Test Your Sump Pump

A sump pump is your first line of defense against basement flooding. They’re used to pump water that has accumulated in a sump basin away from a home to a municipal storm drain or dry well.

When your Spokane Valley home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Spokane Valley uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Have Water or Flood Damage?

Call Us Today – (509) 926-6140

Open 24 hours/ 7 days a week

SERVPRO Can Deorderize Your Spokane Valley Home of Musty Smells

10/4/2018 (Permalink)

Water Damage SERVPRO Can Deorderize Your Spokane Valley Home of Musty Smells HEPA Air Scrubber Spokane Valley

Water damage to your Spokane Valley home happens in the blink of an eye. It only takes a leak from an upstairs bathroom, and before you know it, you are struggling with water-logged carpets, wet furniture, and damp walls and floors. 

 
SERVPRO is on hand to remove water immediately and remediate the water damage to your Spokane Valley home so you can resume daily life “Like it never even happened.” However, there is more to remediation than drying out the affected area: There is also the question of how to remove the unpleasant damp smell afterward. 
 
Although water is odorless, water-logged rooms can soon start to give off a nasty, musty odor that makes the house smell bad. Clients have told us their biggest challenges following a water damage event is the lingering smell. That is why we train our technicians to tackle any residual odors and leave your home smelling as fresh and clean as it did before the incident. 
 
Air scrubbers are very useful for dealing with damp smells. The machine draws in contaminated air and passes it through true HEPA filtration. HEPA filters are capable of catching particles down to 0.3 microns, thus removing smells and releasing clean air back into the room. 
 
Wet fogging is useful for getting into all the little nooks and crannies where odors hide. We choose the most appropriate product to deodorize your affected areas, and the fogging machine releases the product as a very fine mist which penetrates even hard to reach corners. 
 
Our IICRC-certified technicians know that it is important to check for small, hidden sources of damp smells. Sometimes there is a patch of carpet or a couch cushion that, despite being completely dry, smells a little bit musty. In such cases, we can hand spray disinfectant onto the affected area, or even inject small amounts of the product if spraying or other methods are not practical. For example, if it is not possible to lift up a wet carpet, it is possible to inject deodorization products into it to remove the smell and freshen the carpet. 
 
SERVPRO of Spokane Valley understands the importance of restoring your home quickly. That is why we end every deodorization session by positioning powerful venting box fans to help remove odors and ensure your room smells fresh once more. 
 
For help removing damp and musty smells from your home, call SERVPRO of Spokane Valley at (509) 926-6140 today. Over 25+ years in your community!

"Do It Yourself" Quick Home Mainenance Tips to help prevent fires and floods in your Spokane Valley home

9/21/2018 (Permalink)

Fire Damage "Do It Yourself" Quick Home Mainenance Tips to help prevent fires and floods in your Spokane Valley home Spokane Valley Home
  1. Snake your dryer duct at least once a year to prevent lint buildups that can cause fires. You'll want to clean off the lint screen after every cycle, and snake the dryer duct annually. This little brush kit will push the lint from one end of the duct to the other, making it a relatively easy job. You can also attach it to your drill if you want to give the duct a really good scrub.
  2. Inspect all the trees that surround your home for damage or bending that may point to a future break.  a heavy branch can cause severe damage to your home.  Be sure to prune trees (except during fall or when they are wet) to keep the weight evenly distributed, and examine the trees for cracks, awkward leaning, exposed roots, or irregularly browning leaves, which may be symptoms of illness or instability.
  3. Recaulk your bathroom every few years to prevent water damage. After about five years, you'll probably notice the caulk in your bathroom peeling, cracking, or breaking off completely. Once that happens, it's important to replace it in order to prevent mildew, mold, and water damage.
  4. Clean out your gutters twice a year to prevent water damage and pest infestations. You may need to clean the gutters more often based on the landscaping, but doing it during spring and fall is a good rule of thumb. It can be dangerous to do the job yourself, so you may want to hire a professional if you don't feel confident or safe about the process.
  5. If your pipes are prone to freezing, protect them with heating cables. Frozen pipes can split and crack, so prevention is a way less aggravating chore. Tape heat cables to exposed pipes, then wrap them in fiber glass. It's also a good idea to leave a tap dripping when it gets especially cold so the water stays in motion.
  6. Check to make sure smoke alarms are working and fire extinguishers are charged so you're always prepared for the worst. At very best, house fires are expensive to deal with and at worst, they can be deadly. Best practice is to check the charge on your fire extinguisher once a month. Around the same time, you should hit the test button on smoke alarms so you know they're working. Once a year, you should replace the batteries, vacuum around the vents, and spray the outside of the alarm with insect repellent.
  7. And scrub down the range hood to keep your air clear and prevent a grease fire. The range hood does a lot of hard work in the kitchen, sucking up all the smoke and airborne grease droplets — or at least, that's what it's supposed to do. If it's not, you definitely want to give it a thorough cleaning. Start by wiping down the outside of the hood with soapy water whenever you clean the rest of your surfaces, then clean the filter every second month. To do so, just swish it around in hot, soapy water, then rinse it off and let it air-dry before re-installing it. While that's drying, spray the underside of the hood with an all-purpose cleaner, leave it to soak for a few minutes, then wipe it off with a wet sponge.

SERVPRO of Spokane Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business, or simply clean your home or businesses carpets.

Our staff is highly trained in property damage restoration from water damage, fire damage, smoke and soot damage,  mold damage and storm damage. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified Franchises, no damage is too large or too small for SERVPRO of Spokane Valley.

(509) 926- 6140 Always Open!

Simple Fire Prevention Tasks for your Business in Spokane

8/21/2018 (Permalink)

Commercial Simple Fire Prevention Tasks for your Business in Spokane Fire Extinguisher Spokane Valley

You’ve heard all of the preventative steps, you’ve prepped your employees, and your building is up to code. However, the easiest prevention methods are usually the most overlooked. Some of the biggest ways to avoid needing fire damage restoration services are usually some of the quickest to check. Inspect these things today and be sure to set reminders accordingly:

  • Smoke Detectors. Safety experts say that you should check these at least once a month and replace the batteries once a year, or as needed.
  • Fire Extinguishers. See the directions on your fire extinguisher to see when it expires and who you can call to replace your extinguishers. Extinguishers can last anywhere from five to fifteen years. Also, depending on your fire marshal’s standards, you may have to have your extinguisher certified.
  • Fire Exits and Exit Signs. Can guests clearly see exit signs? Can they easily get to them? Consider having a fire drill to ensure guests and employees can easily get out of the building in the event of an emergency. Practice regularly.
  • See any State or Local Guidelines. There are some local and state guidelines that businesses have to follow to stay up to code. Take a minute to read up on these laws or talk to your local fire marshal to learn about the guidelines.

Keeping your business, employees, and guests safe is important. Just by taking the time to make sure the basics of fire safety are taken care of, you can protect your investment.

SERVPRO Spokane Valley is locally owned and operated, so we are part of this community too. When you have a smoke or fire damage emergency, we’re already nearby and ready to help. We take pride in being a part of the Spokane community and want to do our part in making it the best it can be. 

Have Questions? Call Us Today – (509) 926-6140

Effects of Wildfire Smoke Damage on your Spokane Valley Home

8/21/2018 (Permalink)

Storm Damage Effects of Wildfire Smoke Damage on your Spokane Valley Home Fire Storm smoke damage Spokane

Forest Fire smoke or wildfire smoke directly impacts you and your home. If you live in an area prone to wildfires, it's best to plan ahead and know what safety measures to take to protect your health and your home. As we know, smoke can be a serious health hazard. It can cause eye, nose, throat and lung irritation as well as breathing issues and even heart palpitations in people suffering from heart disease. Children, older adults, and anyone with allergies, asthma, respiratory conditions or compromised immune systems need to take special care when wildfire smoke gets close to home. If you or a loved one meets any of these requirements, talk with your doctor before a fire hits and have a plan. Know what your limits and restrictions are regarding smoke exposure. For most people without specific health conditions including lung or heart disease, the following protocols can be followed:

  • Don't mow the lawn or allow kids to play outdoors when the air quality is compromised by wildfire smoke, even if that smoke is in the distance.
  • Be aware of your area's Air Quality Index. Ratings of 51 and below are good. 51 to 100 is a moderate risk, while anything over 100 is unhealthy. If the Air Quality Index reaches 301+ it's hazardous.
  • If your local authorities recommend staying indoors, stay indoors.
  • Keep windows and fire place dampers closed and window air conditioning units on re-circulating mode.
  • If told to evacuate, don't hesitate. Grab a limited amount of essentials and evacuate your area.

Tip: A dusk mask will not protect you from breathing in smoke particles.

Effects of Forest Fire Smoke on Homes

The damage from a burning fire is easy to see on a home. The smoke from a wildfire can be equally damaging, but may not be as easily seen. However, it almost always can be smelled. Smoke damage to the exterior and interior of your home from a wildfire can be in the form of smoke stains as well as deeply permeating odors. Smoke odors can seep into drywall, woodwork, fabrics, carpet, books and other personal items.

After the danger of the wildfire has passed and you're able to return to your home, it's time to call your insurance agent and the professionals at SERVPRO of Spokane Valley. Our trained teams will assess the smoke damage as well as any fire/water damage that your home may have suffered during the wildfire. We can determine an action plan for cleaning, restoration, and smoke removal. With state-of-the-art equipment, proprietary products, and professionals with years of expertise, SERVPRO of Spokane Valley can safely and effectively remediate wildfire smoke damage for your home.

Locally Owned Company with National Resources

SERVPRO Spokane Valley is locally owned and operated for over 25 years, so we are part of this community too. When you have a smoke or fire damage emergency, we’re already nearby and ready to help. We take pride in being a part of the Spokane Valley community and want to do our part in making it the best it can be.

Have Questions? Call Us Today – (509) 926-6140

Top Causes of Water Damage Basement Flooding During the Winter In Your Spokane Home

6/18/2018 (Permalink)

Water Damage Top Causes of Water Damage Basement Flooding During the Winter In Your Spokane Home Basement flood Spokane

Basements can flood just about any time of the year, and you might be surprised that it can even happen during the winter. The reality is that winter can present the most risk and only some of these are preventable. It is never a bad idea to have a water damage restoration company as part of your home maintenance list of providers, so you can respond quickly if you experience a problem.

The main causes of water damage basement flooding are ice floes, frozen concrete, blocked drains, and faulty plumbing. If you live near a river, such as the Catawba River west of Charlotte, North Carolina’s city limits, you could find that an ice floe has blocked water flow and caused flooding in your neighborhood. This is not a common occurrence, but can happen. The other causes are more common.

The most common is a pipe break due to faulty plumbing or not having proper precautions in place to avoid pipes freezing. When water freezes, it expands and can cause a burst pipe. This is more common when pipes are weakened but can happen even with newer plumbing. Freezing water can also cause a problem in your home’s concrete foundation. Additionally, concrete expands and contracts during seasonal temperature changes, which can result in cracks that let water seep in, sometimes rapidly.

A blocked or slow drain is a problem any time of the year, but it can be a real problem during warmer periods during the winter when snow is melting and needing a place to drain.

During warmer months, you should take the time to check your property for good drainage and any cracks you might notice in your home’s foundation. Check your basement and plumbing throughout the year to reduce the chances of water damage from the causes you can control.

If your Spokane Valley property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. Our water removal and cleanup process also provides validation and documentation that your property is dry.

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

Have Water or Flood Damage?

SERVPRO of The Spokane Valley

Call Us Today – (509) 926-6140

Always Open

Spokane and Spokane Valley Fire Departments giving out free Smoke Alarms

6/18/2018 (Permalink)

Fire Damage Spokane and Spokane Valley Fire Departments giving out free Smoke Alarms Smoke Alarm Program Spokane Valley / Spokane

If you don’t have a smoke alarm or aren’t sure yours still works properly, most fire departments will happily do a home visit to check.

The Spokane and Spokane Valley fire departments both have programs to give out free smoke alarms, which a firefighter can install.

Spokane Assistant Fire Chief Brian Schaeffer said the program is intended for low-income people, but there are no screening criteria.

“It’s an honor system. If somebody calls and says that they need one, they need one,” he said. Firefighters also check smoke alarms when they go on medical calls to private homes.

“If they need a new one or the battery’s bad, we install them right then and there,” Schaeffer said.

In Spokane Valley, residents can request a home inspection, which includes inspection of heating sources, fireplaces, exit routes and carbon monoxide detectors. If new smoke alarms are needed, firefighters will install them during the visit.

Both departments have special strobe light detectors for people who are deaf or hard of hearing.

For more information or to get a smoke alarm:

  • In Spokane, call (509) 625-7000 to request a free alarm or inspection
  • In Spokane Valley, call (509) 892-4153 or fill out this form to request a home visit

Locally Owned Company with National Resources

Should you ever experience a fire and have fire or smoke damage. 

As a locally owned and operated business, SERVPRO Spokane Valley is strategically located to respond quickly to your smoke or fire damage event. When a major fire or disaster event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (509) 926-6140

Always open.

Fire Damage and Restoration: Minimize Fire Damage to Your Home with These Tips In Spokane Valley

6/18/2018 (Permalink)

Fire Damage Fire Damage and Restoration: Minimize Fire Damage to Your Home with These Tips In Spokane Valley Fire Damage Spokane Valley

A fire in your home is a devastating experience, both for your family and all your personal belongings. You may be wondering what you can do to further protect your home, or if you should only let a professional take care of the area. Smoke and fire damage is a tricky thing to deal with, so it is very important to have a professional restoration company like SERVPRO of the Spokane Valley handle that aspect of fire damage restoration.

Before the professionals start your fire damage restoration project, here are some things to do after a fire:

  • Call SERVPRO of the Spokane Valley (509) 926-6140
  • Limit activity and foot traffic in your home. Staying off of carpet, furniture, and upholstery is key to preventing soot, dirt, and other particles from getting trapped all around your home.
  • If you do need to get around your home quite a bit, put down clean towels or sheets on the floor and furniture.
  • If possible, change filters in your home to keep dirt and soot from circulating.
  • Don’t try to wash the walls or carpet — leave that for the professionals to avoid permanent damage.
  • Don’t try to clean kitchen appliances yourself. After a fire, electrical connections and wiring may be damaged and could cause further problems if not cleaned carefully and correctly.
  • Don’t eat any food that may have been exposed to the fire and smoke.

With these tips and professional fire damage restoration services, you can minimize fire damage to your home and make the restoration process easier

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO Spokane Valley is strategically located to respond quickly to your smoke or fire damage event. When a major fire or disaster event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (509) 926-6140

Always Open

The Truth About Commercial Mold Removal and Mold Remediation in your Spokane Valley business.

6/15/2018 (Permalink)

Commercial The Truth About Commercial Mold Removal and Mold Remediation in your Spokane Valley business. Mold Growth Spokane Commercial Bathroom

Many contractors and even mold removal companies will try to confuse you as to the difference between mold removal and mold remediation. Some will try to tell you that for a small mold issue, you can get mold removal, but for a larger more dangerous issue, you’ll need a more complicated, and expensive, mold remediation. Out of fear, many will choose to go with remediation and spend the extra money. That makes sense, mold can be extremely dangerous, causing severe illness and other problems for your employees and regular customers, but the fact is that mold removal and mold remediation are interchangeable terms that mean the same thing!


Mold is endemic in our environment, meaning you can find it almost everywhere that water and oxygen are present. 

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Every mold damage scenario is different, and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (509) 926-6140
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

SERVPRO Spokane Valley is locally owned and operated of over 25 years—so we live and work here too and are proud to be part of this community. We are proud to provide mold remediation services in our local businesses.