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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Does Your Business Have a Disaster Plan?

7/21/2021 (Permalink)

Business and SERVPRO Professional shaking hands Our trained and certified technicians can help you create a disaster plan.

Tragically, some businesses never reopen after a disaster. Studies show that as many as 50% of businesses hit by a disaster such as a fire or flood will never reopen their doors. Emergencies can happen at any time. 

Let SERVPRO of the Spokane Valley Help Your Business With a Disaster Plan

In order to help you better prepare, SERVPRO of the Spokane Valley will create an Emergency Ready Profile (ERP) at no cost to you. Your profile will include:

  • A thorough assessment of your facility
  • A concise document that contains the critical information needed in the event of an emergency.
  • Establishes SERVPRO of the Spokane Valley as your official disaster restoration resource--available to you anytime 24/7.
  • Outline of the chain of command for authorizing cleanup work to begin.
  • Provides critical details on your business property such as shut-off valve locations, priority areas, as well as priority contact information.

SERVPRO of the Spokane Valley has a team of IICRC certified professionals ready to deploy to your disaster anytime 24/7. We have the experience to deal with your disaster regardless of its type or scope.

We're Local and Ready to Help You Anytime

We are locally owned and operated and nationally supported. We have been part of this community for over 25 years. We're nearby and ready for you when you need us.

Just call us at (509) 926-6140. We're here for you 24 hours a day/ seven days a week.

When You Have Water Damage In Your Business You Need Help Now!

7/15/2021 (Permalink)

empty office with standing water When you have water damage in your business you need a team to help you get back in business fast.

Water damage in your business can be an immediate and urgent issue. Even a small leak can create a big problem for the structural integrity of the property, not to mention the possibility of dangerous mold growth.  A backup in your building can mean extensive repair needs. What should you do when you have water damage of any type?

Call a Professional to Remove the Water

The first step is always to remove any standing water. This can be done by pulling the water out using pumps. It is never recommended that you run your HVAC when you have standing water or wet surfaces to dry them out. That can distribute mold and mildew throughout the building. Properly drying the entire surface is critical and ensures mold does not develop. This is an important reason to have a professional water damage restoration company like SERVPRO of the Spokane Valley do the work.

Work to Repair the Damage

Water damage creates more than just wet surfaces. It can damage some surfaces – such as carpeting and drywall – extensively. These areas need to have all damaged material removed. After proper cleaning and sanitizing of surfaces, it is then necessary to ensure the building is restored properly, according to code.

Working with a commercial contractor with experience in water damage restoration is a critical step. Our team at SERVPRO of The Spokane Valley has the experience you need. Let our professionals evaluate your commercial space to create a treatment and restoration process that is fitting to your specific goals. Call us anytime 24/7 and we'll be ready to help. 509-926-6140.

Fire or Storm Damage in Your Business? Not Just Any Contractor Will Do

7/15/2021 (Permalink)

When a fire or a storm does damage to your place of business, there are many tasks that need to be completed to get your business back up and running. Having the right contractor to help you is critical. One thing to look for is a specialized commercial contractor, one with years of experience working on restoration of business properties. There are several key reasons for this.

Experience with Your Specific Problems

One of the reasons to turn to a commercial restoration contractor for cleanup is because it is critical to have a team that understands your unique risks and needs. Commercial HVAC systems are very powerful but need to be taken care of in these situations. There are also risk factors associated with flat roofs, which are common in commercial buildings. You also need to have a team that understands the more advanced plumbing and electrical systems that your business might have.

You want to get your property back up and running fast. A restoration company with years of experience working with businesses can ensure the work is done properly and quickly and will meet code requirements. They can also work to ensure the work done is up to date and modernized to meet your customer and employee needs.

Call SERVPRO of the Spokane Valley

When you have a fire or a storm, do not wait to call in a company to help you. Ensure you are working with the very best company, one that is dedicated to getting you open fast. Call SERVPRO of the Spokane Valley. Our experienced and trained technicians will respond quickly to your disaster and get you up and running quickly. Call us 24/7 at 509-926-6140.

Taking the Right Steps After Fire Damage is Critical to Proper Restoration

7/15/2021 (Permalink)

Home with significant fire damage No matter how serious the fire damage, SERVPRO of the Spokane Valley has the experience and training to help you.

It is very common for property owners to be uncertain what their first step should be after a fire. After the fire is out and the fire department allows you to go back into the home, what should you do? At this point, it is important to take steps to ensure the property is secure and that no further damage happens to it. That means working with a professional repair and restoration team.

Cleaning Up the Damage

Fires leave a huge mess behind. There is water damage – which is quite commonly associated with fires – as well as burned materials and smoke damage to clean up. Any furnishings that are damaged beyond repair need to be safely removed from the property. This process does take some time but needs to be done as quickly as possible.

Cleaning and Rebuilding

You may also have plumbing and electrical repairs that need to be handled. There are likely to be problems associated with your HVAC system as well. Sanitizing the home and removing odors is also important. There is often rebuilding that needs to be done as well, which may include making extensive repairs to the areas where the fire occurred.

There is a lot of work to do after a fire. Our team at SERVPRO of the Spokane Valley can provide you with the guidance and support you need. All you need to do is to call our team after a fire to get the help you need. Call us 24/7 at 509-926-6140

What to Do After a Storm

7/15/2021 (Permalink)

Bedroom ceiling with tree branches protruding When a major storm hits you never know what kind of damage you might encounter.

When a storm happens, your first priority is ensuring that everyone is safe. Once you are safe, your next call needs to be to a company that can handle the cleanup and restoration work.  SERVPRO of the Spokane Valley is just such a company. When you have storm damage, there are several types of help SERVPRO of the Spokane Valley can offer.

Water Management

One of the first steps is to ensure your home is safe from ongoing water damage. That may mean cleaning out any standing water. It may mean drying out spaces. You may also need holes in the roof patched or help with a flooding basement.

Storm Damage Cleanup

After the water is removed, the next step is to remove damaged materials. This includes anything that cannot be properly cleaned and sanitized. It also includes tree limbs or any type of damaged structural components of your home.

Mold Remediation

Even if there is water present only for a short amount of time, it is necessary to have the location properly cleaned and sanitized. In some situations, this means going further and getting mold remediation support.

Rebuilding

When you have storm damage, that damage can be extensive. It may mean rebuilding damaged drywall and replacing flooring or even roof trusses.

When you need any of these or other services after a storm, call SERVPRO of the Spokane Valley anytime 24/7. Our team can be there right away to handle anything related to your storm damage. Call us at 509-926-6140

Do You Need Professional Storm Damage Repair?

7/15/2021 (Permalink)

In some situations, it's easy to spot damage to your home. You can see damage on your roof, your basement has water rushing in, or you have broken windows from hail. Other times, the damage is not always that easy to see. And, if you do not deal with this unseen damage right away, these problems can become very expensive. Could you have storm damage that should be repaired?

Invest in a Full Inspection

After a storm comes through, it is best to have a professional inspect your home if you suspect any damage. For example, if a large tree branch hits the roof of your home, it is helpful to look at the roof carefully for signs of damage. This includes missing or damaged shingles, pot marks from hail, or areas of flashing damage, or even broken roof trusses. If you suspect storm damage call the professionals at SERVPRO of the Spokane Valley.

Pay Attention to Concerns

You may notice the development of moisture in your home. You may have areas of noticeable leaks. In some situations, you may start smelling mold. These are all indications that there is significant damage present which may not be readily apparent. You may need to remove the damaged elements. You may also need to consider mold remediation to ensure that the problem is well under control.

Call the Experts

When you have storm damage, it is very important to be aggressive at repairs. The sooner you have those repairs taken care of, the more likely you are to tackle concerns before they become expensive repairs. Our team at SERVPRO of the Spokane Valley can help you find the concerns fast. Call 24/7 at 509-926-6140.

Take These Steps Immediately If You Have Water Damage

7/15/2021 (Permalink)

SERVPRO Water Damage Equipment No matter how large your water damage problem, SERVPRO of the Spokane Valley has the resources to help.

When you have water damage at your home, there are a few important steps you need to take right away. Doing this helps to protect your property as well as your family’s health. Water or any type of moisture can create the risk of mold within a short time. In many cases, it takes just 12 hours of exposure – or less – for mold to begin to grow. That’s why it’s important to contact the specialists at SERVPRO of the Spokane Valley immediately.

What Needs to Happen

It is critical to remove all standing water from a home or space as quickly as possible. This may be done by mopping it up or, when there is a lot of it, it is important to extract it using pumps. Speed is important when drying out the space as fully as possible.  The team at SERVPRO of the Spokane Valley has specialized training and equipment that can quickly remove water and dry out your home to prevent further damage.

Unfortunately, it’s possible that a lot of materials that cannot be cleaned will need to be removed and thrown out. This includes damaged drywall, carpeting, paper, and other items you cannot clean. It may include some furniture.

Once all of the wet materials are gone, your team will need to determine if mold remediation is necessary. This depends on the conditions and the length of time it took to try out the property. You may also need to consider restoration work to rebuild and restore the home to the way it was prior to the incident.

When you have water damage, you need immediate help. SERVPRO of the Spokane Valley can help you. Call us at 509-926-6140 anytime 24/7.

Four Things to Remember After Flood Damage in Your Home

7/15/2021 (Permalink)

Home in the process of repair after flooding After a flood, you should trust repair and restoration to the professional team at SERVPRO of the Spokane Valley.

Flooding poses serious property damage and personal safety issues. Make sure you are aware of these issues and act accordingly after a flood.

  1. Document the Full Extent of the Damage

You will be tempted to begin undoing the damage immediately, but don't. Make certain to photograph or video the full extent of the damage for your insurance company.

  1. Stay Out of the Flood Water

Floodwater can contain dangerous chemicals and even human waste. This may be dangerous to your health. If you must get into the water make certain you have waterproof boots or hip waders, waterproof gloves, and other safety equipment.

  1. Don't Mess with Electrical Power

You are taking a significant safety risk if you attempt to shut off power in a flooded home or office. Your best option is to trust this to a professional.

  1. Don't Postpone Cleanup

Once the damage has been documented and you have contacted your flood insurance provider, you should begin cleanup immediately. If you have not already done so, this would be a great time to call SERVPRO of the Spokane Valley.  They will come quickly to your flooded home or office and can begin immediate cleanup. Leaving standing water or mud and debris can make the damage worse and can lead to the development of potentially dangerous mold.

Avoiding these common problems will speed up the restoration process and will help you as a homeowner to effectively deal with the problems presented when you experience flooding in your home. Don't forget that you have trusted team members in this process when you call SERVPRO of the Spokane Valley to help you. Call them anytime 24/7 at 509-926-6140.

SERVPRO of the Spokane Valley: We're Faster to Your Disaster

7/15/2021 (Permalink)

There are many reasons to work with SERVPRO of the Spokane Valley. Whenever there is a disaster or damage occurs to your property, you want the right company there--one that can handle the concern properly and expertly. You also want a company that can get there fast. Speed matters in many disasters, especially when you have an issue that is continuing to allow water damage to occur.

Finding the Right Service Fast

With SERVPRO, you will have help as soon as possible. We provide services right away, offering a 24-hour emergency service no matter what is happening. In addition, we work hard to be faster to any type of disaster that is occurring. When you have something going wrong, you want and need to know your team is coming to help--now.

It is always important to have highly skilled professionals there. The right team can work to resolve what is happening properly and immediately. SERVPRO of the Spokane Valley maintains IICRC certification and has the latest equipment and techniques for handling any type of disaster at your home or business.

When you have fire damage, a storm rips a hole in the roof of your home, or your basement is flooding, turn to a company that is ready and able to react fast, and get there sooner than anyone else. This is when you want and need the team at SERVPRO of the Spokane Valley. Call us 24/7 at 509-926-6140.

SERVPRO of the Spokane Valley is Your Trusted Source for Water Damage Restoration

6/22/2021 (Permalink)

If there is one thing you want more after storm or fire damage than to have someone tell you exactly what you need to do to get your home back in order--it is someone who you can trust to actually do those things. SERVPRO of the Spokane Valley is one of the most reliable professional organizations to call on. Our extensive experience and industry expertise helps ensure that the damage is properly assessed and all of the work you need to have completed is done properly. 

A Local Company You Can Trust

One of the reasons why you can trust us is because we are a locally owned company. We are dedicated to serving the community and providing the highest level of service. We are a trusted leader in the restoration industry. To achieve this goal, each of our employees has had extensive training. We continuously work to ensure that we can always provide the best level of service.

Faster Than Any Other Provider

Another key reason to turn to our team is that we aim to be faster to your disaster than anyone else. We understand just how important it is for you to get the help you need--now. You cannot afford to wait. You need your home back in order, and you need to know it is safe for your family. That's why we're here for you 24/7. We're just a phone call away.

At SERVPRO of The Spokane Valley, you can trust us to provide exceptional services and on-time arrival to meet your needs when you need us. Just give us a call at 509-926-6140.

When You Need Expert Help With Your Property Damage, Call Us 24/7

6/22/2021 (Permalink)

If there is a disaster or damage occurs to your property, you want the right company there--one that can handle the damage restoration properly. You also want a company that can get there fast. Speed matters in many disasters, especially when you have an issue that is creating ongoing damage. One of the key reasons to work with SERVPRO of the Spokane Valley is that we consistently offer this type of service to our clients.

Finding the Right Service Fast

With SERVPRO, you will have help as soon as possible. We offer a 24-hour emergency service no matter what is happening. In addition, we work hard to be faster to any type of disaster that is occurring. When you have something going wrong, you want and need to know your team is coming to help--now.

It is always important to have highly skilled professionals there. You need someone that is going to be a trusted leader when things go wrong, so you get the right help fast. The right team can work to resolve what is happening properly and immediately.

When you have fire damage, a storm rips a hole in the roof of your home, or your basement is flooding, turn to a company that is ready and able to react fast and get there sooner than anyone else. This is when you want and need the team at SERVPRO of the Spokane Valley.

Call us anytime 24/7 at 509-926-6140.

When Disaster Strikes Your Business You Need Quick Action

5/25/2021 (Permalink)

A storm, fire, or any other emergency that closes down your business, puts your company at risk. Getting back in business and ensuring employee and customer safety are the most important reasons to call on a commercial cleaning and restoration company that can do all of the work for you, quickly and completely.

Cleaning Up the Mess

One of the first steps is to prevent further damage. That means you need proper commercial cleaning. Hauling away all of the damaged debris is necessary to prevent mold and restore normal operations. Restoration work should always focus on getting rid of any damaged material that cannot be saved while working to dry out and clean other surfaces.

Mold Remediation Comes Next

There are situations where mold remediation will be necessary, especially after water damage from a storm or major events such as broken pipes or fire. This ensures no mold is growing at your property, putting your employees and customers at risk. The sooner you call for clean-up services, the better off you will be at reducing your need for remediation services.

Do You Need Fast, Reliable Help?

When disaster strikes you are not alone in your desire to get these surfaces cleaned and your business back open. At SERVPRO of the Spokane Valley, our team is here to help you with all types of commercial cleaning and restoration work you need after any type of major event.

What About Commercial Deep Cleaning and Wear and Tear?

The professionals at SERVPRO of the Spokane Valley are experts not only in urgent tasks when disaster strikes, but also you can count on our team to help you with deep cleaning and the wear and tear that may be beyond your normal janitorial staff. Call us anytime at 509-926-6140, we are ready for you 24-hours a day.

The Water Damage Restoration Process

5/21/2021 (Permalink)

Extensive Water Damage in Home Flooding can cause severe and extensive water damage to your home.

Flooding, broken pipes, or backed-up drains, or clogged sewer lines are common causes of water damage in residential or business properties. No matter what the cause, smart property owners rely on professionals to handle the cleanup process. 

Assessing the Problem

The first step is to evaluate the extent of the water damage. Your SERVPRO professionals will do a damage assessment to better understand what is going to need to be done to ensure the property is safe again.

Removing Water and Debris

The next step is to ensure all water is extracted. This can often require specialized equipment and techniques to make sure all of the water is removed. Then, any damaged debris and material around the property will need to be removed as quickly as possible to prevent the buildup of mold.

Drying Out and Dehumidifying

Drying out the property is a bit more complex than it seems. The goal is to discourage the movement of any mold spores during the drying process. Professional dehumidification equipment can help with this process.

Cleaning, Repair, and Restoration

From here, the water damage cleanup continues with proper cleaning of existing surfaces and making any necessary repairs, including repairs to flooring, drywall, and ceilings. Then, rebuilding is done if needed to improve the existing space and ensure structural integrity.

Seek Out the Help You Need Today

When you have water damage, you need help cleaning it up fast. Expect the team at SERVPRO of The Spokane Valley to help you. We provide fast, same-day help to ensure your home is safe and secure. You can reach us anytime 24/7 at 509-926-6140. Call us for help today.

Don't Hesitate to Call the Pros When Storm Damage Strikes

5/21/2021 (Permalink)

Fallen tree damages home Strong storms can impact Spokane Valley causing major structural damage.

When a storm damages your home or business, you need to take action right away. There are several important steps you need to take to ensure you and your property are safe. First, it’s important to leave if the situation becomes dangerous. If possible, cover openings to avoid further damage. Holes in the roof or broken windows should be covered if you can. However, most property owners are not prepared for these situations--another reason to be quick in calling for help.

Call a Professional Right Away to Lessen the Damage

The first step is to ensure no additional damage occurs. To do that, your storm damage team comes to your property prepared to properly cover exposed areas to keep additional water from invading the space. Once this is done, and the storm passes, it is time to clean up.

Hiring a Pro for the Clean Up

Storm damage restoration is critical. If not done well, it can allow even more damage to the property, including mold development within a matter of hours. A well-trained specialist will work quickly to help handle the cleanup, including removing damaged materials, clearing out all types of debris, and then working on proper cleaning methods. Your SERVPRO team is skilled in rebuilding damaged structures, such as the roof, drywall or flooring in the property.

Call for Immediate Help for Any Needs You Have

When you have storm damage, do not put off getting help. Call SERVPRO of the Spokane Valley today. We are available 24-hours a day to help you. Just call 509-926-6140. We'll be there to help.

How To Handle Water Damage in Your Spokane Valley Home

5/20/2021 (Permalink)

Water pouring in from basement window The water damage depicted here was caused by a broken exterior water pipe.

Whether a pipe burst or the washing machine overflowed, water damage is significant and needs to be dealt with right away. Storms and sewers can also be common causes of damage. When this happens, there are a few things you should do without delay.

After Flooding Occurs

When it is safe to do so, the first goal will always be to stop the flow of water into the home. Then, work to remove the water that is there. In some cases, this can be done by mopping or blotting the floor. In other cases, especially when there is standing water, it may need to be extracted mechanically. Then, the next steps involve removing wet materials, including carpeting, upholstery, cushions, and other damaged furnishings.

It will be necessary to remove any wet furniture from the space, if possible. Then, properly dry and clean these surfaces. Your flooring, whether it is carpeting or wood, needs to be removed and cleaned, or replaced. There is a lot of work to do to get your home back to a safe condition again.

Many of the processes and techniques needed to restore a water-damaged home require specialized equipment, training, and experience. This is where SERVPRO of the Spokane Valley can help you.

Taking Fast Action Helps – We Can Help You

With 24-hour availability, you can trust SERVPRO of The Spokane Valley to provide you with immediate help. If you have water damage—regardless of severity--let our team take care of the problem for you immediately.

When Fire Damage Strikes Your Spokane Valley Home

5/20/2021 (Permalink)

kitchen with blackened walls and cabinets and major fire damage Fire damage can be much more extensive than what you actually see. Call the professionals to help with your fire damage.

If you have a fire in your home, you may assume all you need to do is to remove the charred materials and then move on. But, fire is much more destructive, even in areas you cannot see. That is why it is so important to call a professional for proper fire damage cleanup and restoration.

What Does Fire Cause?

Fire damage can impact not just the area where the fire is present, but it can travel through the HVAC system. It can burn wiring up the walls behind the drywall. It can also cause structural weaknesses in your flooring. The damage can be far more than what you see, and without proper care and restoration, you could face extensive problems.

What Does Cleanup Entail?

When you have professional fire damage cleanup services, the goal is to get rid of all vestiges of the fire. This includes the smoke damage, the existing fire damage, the odor, and even the water damage brought on by putting out the fire. You also need to ensure the area is properly remediated for any mold risks if water damage is extensive. Professional technicians can make sure this is done properly.

Get Immediate Help for All Types of Risks

When it comes to fire damage, you need a team of licensed professionals to help you get the area cleaned up properly. Our team at SERVPRO of The Spokane Valley is available to help you. Call us 24-hours a day for immediate help. Reach us quckly at 509-926-6140.

Mold Damage Can Be a Dangerous Problem

5/20/2021 (Permalink)

The presence of mold in your Spokane Valley home or business can be a scary thing. It means water or moisture has penetrated an area to the point that the mold spores have flourished. This can cause health effects. If you have mold damage it is critical to get professional treatment as soon as possible.

What Happens When You Do Not Get Help?

When mold damage occurs and is not professionally cleaned, a number of problems can occur. Mold can impact people in different ways. Health effects from mold can only be reduced by effectively removing the mold and preventing its return.

If left untreated, over time, mold damage can worsen. It only takes 12 hours of water exposure for it to start to form. Within a matter of days, it can move through the home through the HVAC system. Because you may not see it or smell it, it is hard to know there is a problem. After every water event, you should have a professional take a closer look at the risk for mold.

Don’t Put Your Family at Risk

Mold damage can cause health effects, but you do not have to deal with damaging mold on your own. Our team can provide extensive support and guidance to help you get your home back to where it should be. Call SERVPRO of The Spokane Valley for immediate help. You can reach us 24/7 at 509-96-6140.

The Fire Damage Cleanup Process

5/20/2021 (Permalink)

Fire damage can be extensive. In all cases, it helps to have a professional take a look at what has happened and to properly clean surfaces. Your first step is to have a team of professionals from SERVPRO of the Spokane Valley assess the situation after the property is cleared as safe to access.

Determining the Extensiveness of the Damage

Fire damage can be much more than what you see. The SERVPRO team will look for signs of damage in the living space, the adjoining areas, the rooms above and below, and any other connected space. This includes smoke damage which is sometimes not visible, as well as any water damage that occurred when the fire was extinguished. After the initial assessment, a plan is created.

Then The Cleanup Begins

The cleaning process includes removing all of the damaged material from the space. It is then necessary to consider cleaning HVAC systems and all surface areas. The smoke and soot that traveled through the home could have impacted ceilings and walls throughout the space. It is nearly impossible to get these completely clean on your own. It is likely they will need to be treated with professional odor control techniques. In addition, it may be necessary to rebuild some structures, including damaged drywall, flooring, and structural components.

Restoring the Space

Some fire damage can be hard to pinpoint at first, but—barring total destruction--it is possible to have the home restored to a safe level again. The key is to be aggressive at getting professional help to clean the damaged areas.

Now Is the Best Time to Take Action

When you have a fire, it is critical to take immediate action to get surfaces clean. That is why it is beneficial to call on a professional team like SERVPRO of The Spokane Valley. Let our professionals help to clean and remove debris and odors from the home quickly and restore your property to its pre-fire condition. Call us 24/7 at 509-926-6140.

Cleaning Mold In Your Spokane Valley Home

5/17/2021 (Permalink)

Mold behind wall Mold can hide behind walls, vanities, appliances, any place where moisture can collect.

Mold can lurk under carpeting, behind drywall and wallpaper, and under sinks for a long time before you notice it is there. As soon as you notice it, it is essential to get it cleaned up. However, you should not try to clean up mold damage on your own.

Since mold can be dangerous, it should always be handled by a trained professional with the proper equipment and proven processes. That's why so many homeowners and business property owners rely on SERVPRO of The Spokane Valley. 

Using IICRC certified techniques and specialized equipment, your SERVPRO technician can detect mold in difficult places and provide a remediation plan.

What You Can Expect During the Mold Remediation Process

Every project is a bit different. However, there are a few things you can expect for mold damage cleanup, a process called remediation.

The goal is to remove as much of the mold-damaged material from your home or business safely without disturbing it or allowing the spores to spread. Containing it is critical to this process. Once the bulk of the material is removed, such as damaged drywall or flooring, the next step is to treat the area.

A trained professional from SERVPRO of The Spokane Valley will use very specific mold remediation techniques to do this. The area is sealed off, or a whole-home treatment may be necessary depending on the situation. The exact techniques and processes used will depend on the type of mold and where it is found.

Get Professional, Effective Mold Remediation Today

You are not alone in your battle to manage mold damage. Our team at SERVPRO of The Spokane Valley can provide immediate help. Call us today for help and a stress-free process. You can reach us anytime 24/7 at 509-926-6140.

Restoring Your Business Property After a Storm in Spokane Valley

5/17/2021 (Permalink)

Do you have damage to your Spokane Valley commercial building from a storm? Quick action is critical in order to get reliable, professional help. Storms can cause damage to the interior and exterior of a home or commercial property in a matter of minutes. If you have water damage, it is critical to act quickly to remove it.

Why You Need a Professional

Hiring a professional to handle the cleanup of your home or business after a storm is essential. The right tools and resources are necessary to remove debris and water from the property. After this, the cleanup process begins. It will likely include removing damaged materials, drying out the property, and then applying any necessary mold remediation and odor removal as needed. With a professional service, this work is done faster and more efficiently.

What Do You Need Help with Right Now?

Whether you have water damage from a storm that happened last night or mold problems from one a few weeks ago, have a professional come in to provide you with insight on your options. Your commercial property may need cleaning, damage repair and restoration, mold remediation, and other disaster recovery services. The sooner you get help, the faster your property can get back to business. This may help reduce liability risks and improve the safety and stability of your property.

Take Action Right Away

Do not put off getting your commercial property cleaned up after a storm. Instead, call SERVPRO of The Spokane Valley for immediate help. Our trained professionals can provide comprehensive cleanup services right away. We're here for you 24/7. Just call 509-926-6140.

Join Our Team!

5/14/2021 (Permalink)

SERVPRO Crew Group Photo The hardworking team at SERVPRO of the Spokane Valley is looking for a few more people to join their ranks.

Want to join a great team and have a rewarding job? SERVPRO of the Spokane Valley has your opportunity! We're a fire/water damage mitigation company and we're currently hiring for all positions.

We may not rescue people, but we rescue their property and help restore peace of mind after disaster strikes! When there's been fire or smoke damage, water damage, storm damage, or any type of property damage, SERVPRO of the Spokane Valley is on the scene to secure the property, begin the cleanup process and restore the property.

If you're ready to work, we've got your job!

  • Full Time
  • Competitive Salary
  • Great Benefits

First: Download an application here:  

https://www.dropbox.com/s/7er2gui0js99tz0/Application%20for%20Employment.pdf?dl=0

Second: Send the completed application to rachael@SERVPROnwspokane.com

We look forward to hearing from you!

Windstorm Topples Trees, Damaging Homes Throughout Spokane

2/4/2021 (Permalink)

Windstorm Lands Tree on Spokane Home Windstorms can cause tremendous damage in the Spokane area as pine and spruce trees often fall on nearby homes. Photo credit--Ginny Campbell.

Spokane area windstorms, while not especially rare, can sometimes prove to be very dangerous. Recent 70+ mph winds caused extensive damage throughout the Inland Northwest. Many of our stately old pine and spruce trees ended up on top of homes. Naturally, this has resulted in many insurance claims.  Here are some facts you should know when dealing with your insurance company. This list of your rights has been compiled from various Washington State insurance and consumer rights organizations. 

Washington State Insured Bill of Rights

  • YOU MAY TAKE AND BE FULLY COMPENSATED FOR THE COST OF EMERGENCY STEPS TO SAFEGUARD YOUR PROPERTY FROM FURTHER DAMAGE AFTER A LOSS.
    In fact, you have the obligation to do so under the terms of your policy. The insurance company may not be liable for additional expenses if you fail to provide such protection.  
  • IF YOU HAVE SECURED ADEQUATE COVERAGE, YOU ARE ENTITLED TO BE PAID FOR THE FAIR COST OF FULLY RESTORING YOUR HOME TO ITS PRE-DAMAGED CONDITION.
    You are, however, not insured for the repair of unrelated problems such as code deficiencies and or prior damage.
  • YOU ARE ENTITLED TO EMPLOY AND SHOULD INSIST UPON A FULLY LICENSED AND INSURED REPAIR FIRM OF GOOD REPUTATION.
    If you choose not to employ such a firm, the consequences, and liability for any injury, damage or other actions will rest with you. 
  • YOU ARE ENTITLED TO EMPLOY A FIRM WITH SUFFICIENT EXPERIENCE AND STABILITY IN THE COMMUNITY TO STAND BEHIND ITS WORK AND WARRANTY RESPONSIBILITIES.
    The repair contract and its execution is strictly between you and the contractor. Your insurance company does not warrant or guarantee the performance of any firm you hire.
  • YOU ARE ENTITLED TO MATERIALS AND WORKMANSHIP FULLY EQUIVALENT TO YOUR EXISTING INSTALLATION IN “LIKE KIND AND QUALITY”. The insurance company has no obligation to improve your existing installation. 
  • YOU ARE NOT REQUIRED TO ACCEPT THE LOWEST BIDDER. NOWHERE IN YOUR POLICY DO THE WORDS “CHEAPEST”, “LOW”, OR “LOWEST PRICE” OCCUR.
    Repair rates should correspond to prevailing standards in your area for work of good quality. 
  • YOU ARE ENTITLED TO RECEIVE A DETAILED LISTING OF THE SCOPE OF REPAIRS AND QUANTITIES OF MATERIALS TO BE PROVIDED BEFORE WORK BEGINS.
    Provision for hidden or latent problems relating to the damage should be spelled out in as much detail as possible. 
  • YOU ARE ENTITLED TO AND SHOULD REJECT ANY CONTRACT THAT DOES NOT INCORPORATE ALL FEDERAL, STATE, AND LOCAL REQUIREMENTS FOR RESIDENTIAL CONSTRUCTION WORK.
    You must be familiar with these requirements in order to enjoy the protection the law provides. Contact a Professional Restoration Contractor for this important information. 
  • YOU ARE ENTITLED TO SELECT A FIRM WHO CAN DEMONSTRATE SKILL AND EXPERIENCE IN INSURANCE DAMAGE REPAIR AS A FULL-TIME PROFESSIONAL SERVICE.
    Ask for references, credentials, and association memberships that indicate professional training and status in insurance repair, as contrasted with ordinary home improvement work.
  • IF SUBSTANTIAL DISAGREEMENT ARISES BETWEEN YOU AND THE INSURANCE COMPANY OVER THE AMOUNT OF THE LOSS, YOU ARE ENTITLED TO REQUEST ARBITRATION (APPRAISAL) AS DESCRIBED UNDER THE TERMS OF THE POLICY LINES 123-140 OF THE STANDARD HOMEOWNERS FORM WHICH SPELLS OUT THE PROCEDURES FOR SETTLING DIFFERENCES WITHOUT RESORTING TO LAWSUIT. The insurance company is also entitled to this provision, which may be invoked at any time prior to settlement, regardless of whether or not you have received advanced payments.  
  • YOU ARE ENTITLED TO RECEIVE PAYMENT FROM THE INSURANCE COMPANY WITHIN THE TIME SPECIFIED BY THE POLICY AND YOUR STATE INSURANCE REGULATIONS, WHICH ARE DESIGNED TO PREVENT INSURANCE COMPANIES FROM USING DELAY AND PERSONAL HARDSHIP TO COMPEL A LOWER SETTLEMENT.
    The policy also has time requirements for the policyholder, within which you must prepare and submit your claim. Ask your adjuster about these requirements at the outset so that you can be in compliance.

For more details you can visit the following website:

https://www.insurance.wa.gov/your-homeowner-claim-responsibilities-and-rights

SERVPRO of the Spokane Valley knows how to work with your insurance company to make sure your claims are handled quickly and efficiently.  We're here 24/7 to help you with any of your property damage issues. From fire, storm, and water damage to biohazard and even COVID cleaning, we're ready to serve you. Just call 509-926-6140.

SERVPRO of the Spokane Valley Cleans Vandalized Lincoln Statue

12/1/2020 (Permalink)

SERVPRO Crew Cleaning Vandalized Lincoln Statue SERVPRO of the Spokane Valley cleans vandalized statue of Abraham Lincoln in downtown Spokane.

SERVPRO of the Spokane Valley finished cleaning the red paint off the Abraham Lincoln statue downtown, which was vandalized on Thanksgiving.

It took two days and more than 40 working hours to completely clean the statue, which was doused in red paint on Thanksgiving.

SERVPRO of the Spokane Valley volunteered the time and materials to clean and restore this important landmark in downtown Spokane. 

“We love our community. We love Spokane,” said Jess Hockett, Marketing Manager for SERVPRO. “We’re proud to be members of the community, and the statue belongs to each one of us. It just doesn’t belong to the City of Spokane. It belongs to each one of us as members of the community.”

SERVPRO of Spokane Valley specializes in property damage restoration whether from vandalism as in this instance or fire damage, water damage, storm, or flood damage. 

Water Damage: It Doesn't Have to Happen to You

9/4/2020 (Permalink)

Hallway with heavy water damage If you have flooding or other water damage to your home or office, call SERVPRO of the Spokane Valley at 509-926-6140.

There are a few steps you can take to help prevent water damage to your home. Here are a few:

1. Carefully Inspect Your Roof

Your roof is constantly exposed to sunlight and precipitation. If your shingles begin to fall apart, roof leaks can develop without your knowledge. Stay ahead of water damage by inspecting your roof regularly — especially after big storms.

2. Make Sure Your Gutters Are Clean

Good drainage is essential to protecting your home from water damage. Bad drainage can weaken your foundation, leading to cracks, uneven settling and can open paths for water to find its way inside.

3. Caulk and Seal Your Windows

Caulking and sealing your windows regularly is one of the easiest ways to protect your home from water damage. You can also apply caulking to bathtubs, ceiling fixtures, drains, faucets, and other plumbing fixtures to keep water from seeping in where it doesn’t belong.

4. Check Your Pipes

It’s a good idea to inspect all the pipes in your home at least once a year. Over time, pipes gradually corrode, rust, decay, or develop cracks, all of which can result in leaks. In severe cases, you could be facing a flood of water or raw sewage into your home, causing extensive—and expensive—damage.

5. Got a Sump Pump? Test It!

A sump pump is your first line of defense against basement flooding. They’re used to pump water that has accumulated in a sump basin away from a home to a municipal storm drain or dry well.

When your Spokane Valley home has water damage, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Spokane Valley uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

SERVPRO of the Spokane Valley is a trusted resource with decades of experience dealing with water damage as well as fire, smoke, mold, biohazard, and other types of property damage. We are here or you 24/7. Just call 509-926-6140. 

Fire, Smoke and Water Damage Require Quick Action

8/27/2020 (Permalink)

We fix fire damage When you have a fire in your home, you can also count on smoke and water damage too.

A house fire is one of the most frightening things anyone can experience. Kitchen fires, electrical fires, candles left burning--no matter how the fire starts, it can spread quickly and be life-threatening.

If you have a house fire, the fire isn’t the only thing that will cause damage. Smoke damage from the fire and water damage from fire suppression efforts can be significant and widespread. 

It is important to act fast once the fire is out and it is safe to enter your home. Your first call should be to SERVPRO of The Spokane Valley. We can be on the scene quickly to get a handle on the damages.  Removing your personal belongings and important keepsakes before they are affected will help lessen the damages.

We are available 24/7 to make sure we are there as soon as you need us. We can not only restore and store your belongings but also, we can do the fire and smoke restoration. We also specialize in removing the odor that is left behind. We also handle the cleaning plus demolition of what was affected. We also have a whole department for restoration and construction as well. We can do the job for you from start to finish. 

Just call SERVPRO of The Spokane Valley anytime 24/7 at 509-926-6140

Four Reasons to Hire Smoke Damage Restoration Experts in the Spokane Valley

7/22/2020 (Permalink)

If your home has had fire damage, you’ll be better off hiring the services of an established firm that offers smoke damage restoration assistance. Here are a few reasons why getting help from pros is your best bet.

Quick Response Times

Restoration professionals understand how urgent the job is. They’re basically running against the clock if they want to restore your property to its pre-fire condition. They need to work fast if they want to reduce the damage to your property. That’s also why you’ll want to hire a service provider that offers 24/7 emergency response.

Specialized Equipment and Tools

Established smoke damage restoration experts have tools that make the cleanup process faster and much more effective. That’s the kind of firm you’ll want to hire to take care of the job. With the right tools and cleaning products, the crew can restore your property and belongings much faster, which means better chances of getting them back to their pre-damaged condition.

Thorough Check

A thorough inspection of your home is crucial, especially after a fire. Pros know how to perform this task. They can assess the extent and level of damage that your property suffered. Once that’s done, the firm will come up with a plan to restore your assets.

Trained Team

Hiring the services of a professional team means you can count on skilled contractors to get the job done and done right. Team members also have the experience and knowledge to ensure efficient results. With their help, you can go back to your home as soon as possible. Their knowledge of and expertise in cleaning is a major contributing factor in effectively reversing the smoke damage.

That’s why your first call after the fire is out should be to SERVPRO of the Spokane Valley. Our experienced professionals are IICRC certified and are up to date with the latest equipment and technologies that will help to make your restoration go quickly and efficiently. Call us anytime 24/7 at 509-926-6140. We’re here for you.

Some Considerations Before Hiring a Fire Damage Restoration Firm in Spokane Valley

7/22/2020 (Permalink)

heavily fire damaged home interior No matter the size or scope of your fire disaster, SERVPRO of the Spokane Valley is your best resource for cleanup and restoration.

Whether it’s the result of an electrical problem or a kitchen accident, a house fire can lead to enormous damage. If it does happen, make sure you hire professionals to help with the cleanup and restoration. Before you pick a crew, look at several of the important considerations you’ll want to keep in mind when you choose the best service provider.  

A Proven Track Record

A firm with a lot of references makes for a sound option. Word-of-mouth referrals provide you with a wonderful way to get leads and hiring suggestions. Local references are also ideal since the proximity means that if there’s an emergency, they can get to your address as soon as possible.

Detailed Repair Plan

When you look for a service provider, ask about what they intend to do. How will they go about the cleanup and restoration? What steps will they take? If they don’t have a solid plan of action to show you, that’s a red flag. You’ll want to look for help elsewhere. Also, the plan must be customized to your needs and specific situation or budget. Don’t be afraid to sort out those details with the firm.

Navigate Insurance Claims

An experienced fire damage cleaning and restoration firm can help you file a successful insurance claim. They know the ins-and-outs of the process, can provide you with the details needed to fill up forms and make it easier for you to file claims with the proper documentation.

Respect for Your Home

The best part about hiring trusted pros is that you can count on them to treat your home and belongings with respect. Dealing with fire and smoke damage can be devastating for anyone. Hiring a team that knows how to provide competent and compassionate assistance is a must.

These reasons and more are why a call to SERVPRO of the Spokane Valley is your smartest move. Our technicians are highly trained and experienced. We have the resources to tackle your fire damage, regardless of size or scope—and we’re IICRC certified so you can be confident that we’re up to date on the latest techniques and equipment to resolve your damage. Call us at 509-926-6140 any time 24/7.

Helpful Suggestions for Storm Damage Restoration in the Spokane Valley

7/22/2020 (Permalink)

Fallen tree crushes house Storm damage can be severe, but cleanup and restoration is within reach. Just call SERVPRO of the Spokane Valley.

Severe weather conditions often result in a massive cleanup project. If there’s property damage, you’ll need to be careful about how you proceed. Here are a few tips to help you deal with the aftermath and how to sort things out.

Check If It’s Safe

Don’t reenter the premises until you’re certain that it is safe to do so. In this case, it would be smart to hire a storm damage restoration firm to inspect your residential or commercial property. An expert knows what signs to check to determine if the structure is sound or not.

Call for Restoration Help

It’s best to hire a restoration service as soon as you can. With the cleaning and restoration firm working on cleaning or saving your belongings, you have a much better chance of getting those items back to their pre-storm damaged condition.

Talk to Your Insurance Firm

You’ll want to start that conversation with your insurance company right away. Know the steps on how you can successfully file for a claim. Documentation from the storm damage cleaning and restoration experts you hire will help you answer those insurance questions.

List the Damage

Documentation of all the damages to your property is essential. A professional restoration service can provide much-needed help with this. You can get a detailed report from them that lists all of the damage they find. Because they’re experienced, they may see damage where you may think there is none. It’s best to defer to their experience.

Keep All the Receipts

Storm damage isn’t something you can’t sit on. Waiting until your insurance provider fixes the damage isn’t a viable option. You’ll need to get this done soon or the damage will only worsen. Hire a restoration expert to handle the work and keep all the receipts. A trusted service provider won’t be the cheapest one but that hiring decision provides excellent value for your money. 

In the Spokane Valley, the preferred damage restoration resource is SERVPRO of the Spokane Valley. Experienced professionals are available to you anytime 24/7 with just a phone call. You can contact them at 509-926-6140.

Dealing with Storm Damage: 5 Steps

7/22/2020 (Permalink)

Fallen tree damages property The beautiful trees we enjoy in the Spokane Valley can cause tremendous property damage during severe storms.

Dealing with storm damage can be devastating, especially if your property suffered significant damage. Here are some of the steps that you can take to help you deal with the problem.

Stay Safe

Don’t take unnecessary risks. Once the storm has passed, have the home checked for damage. You’ll want to hire an expert for that. Look for a trusted storm damage restoration service to inspect your home thoroughly. Don’t enter your home until you get the go-ahead or green light from the expert you hired.

Review and Assess the Damage

Once you’ve hired a professional, you have someone to look over the damage and determine the extent of the destruction that has happened. That matters. You’ll need that information when you file a claim with your insurance company.

Determine the Costs

An established damage restoration firm can provide you with an accurate estimate of the costs that the repairs will take. From the labor fees to the cost of the materials to be used for the project and more, pros can help you get a sense of how much it will cost to restore your property.

Remove the Clutter

Removing clutter and debris from your home is a must. If you have a sump pump and a power outage happens, remember not to step in standing water before you make sure that the power is turned off. Pros know how to deal with this situation, though, so it’s best that you call them in as soon as you see that kind of water damage in your home.

Choose the Right Contractor

Do your homework and find a trustworthy contractor. Look for experience and credentials. Check the service lineup to find out what other options or assistance you can expect from the firm. Be sure to read client feedback as well.

SERVPRO of the Spokane Valley is the Right Choice

When you call SERVPRO of the Spokane Valley you’ll have a team of trained professionals by your side during your cleanup and restoration process. Their decades of experience will be valuable as you deal with all of the issues associated with property damage. This may be your first time having such an experience, but this is an everyday job for the professionals at SERVPRO of the Spokane Valley. Call them 24/7 at 509-926-6140.

Don't Make These Water Damage Restoration Mistakes

7/22/2020 (Permalink)

Water damage has the potential to turn into extensive property damage. You’ll need to find the right way to deal with this situation. A wrong decision will doom your chances of restoring your property to its pre-damaged condition. That’s why you’ll want to do your best to avoid the following mistakes.

Waiting Too Long

When your property is flooded, you’re already in a race against time to reduce the damage to your property. This is no time to wait. Get professional help right away. Look for a water damage restoration team to help you. The sooner they get there and start fixing the problem, the better chances you have that parts of your home and many of your belongings might be salvaged and restored.

Dismissing the Hidden Dangers

Don’t wade into any standing water you find. If it has submerged the floor of your property, stepping into the water may be dangerous especially if there’s an electrical problem. Also, if you have broken plumbing, then the water is going to present a sanitation issue. There are also other problems such as unseen debris that you might step on like glass or metal objects. All in all, there may be some serious risks in wading into this water. Hire a professional restoration service to check your property and handle this for you.

Doing It on Your Own

Using a DIY approach to water damage control and restoration is far from the ideal solution. If you haven’t got the tools, experience or knowledge to pull this off, then you may not only put yourself in danger but may miss hidden damage which may cause more problems down the road. And the time it will take you to realize that after a few failed attempts is time that you’ve let the problem get worse. Keep that from happening by hiring pros from the get-go.

Not Doing Your Homework

Avoid hiring mistakes. Look for trusted contractors to do the job. Check for credentials and qualifications. Consider the firm’s reputation, background, and consumer reviews.

If you’re interested in getting your restoration done by an experienced professional team, your first call should be to SERVPRO of the Spokane Valley. They are IICRC certified so you know that you’re getting the best and most highly qualified technicians available to help with your property damage. They are ready to take your call anytime 24/7 at 509-926-6140.

Four Standout Qualities that Make SERVPRO of the Spokane Valley Your Best Restoration Choice

7/22/2020 (Permalink)

Extensive home damage can be a devastating and emotional problem to deal with. If you find yourself in need of restoration services, SERVPRO of the Spokane Valley is here to help. You might be wondering about what sets this team apart from the rest. Here are a few things that you can expect when you hire the services of an outstanding company like SERVPRO of the Spokane Valley.

24 Hour Emergency Services

Disasters and storms happen without a timetable, often resulting in unexpected damage to your property at the worst or most inconvenient of times. If you have residential or commercial properties, you’ll need to know you can count on a restoration service provider to help, even when the problem happens on a weekend or at 3 a.m.

Quick Response Times

Everyone knows restoration work is a race against time. Skilled and trained restoration contractors know what to do to ensure that they salvage and restore many of your belongings and assets to their pre-damaged state. With our specialized tools and advanced restoration as well as cleaning equipment, we help families regain their homes and assets. We help restore what they love.

Trained and Experienced Technicians

Our team is comprised of trained technicians. Years of experience have only led to their continued growth and competency at their jobs. Their on-going training and IICRC certification ensures up-to-date knowledge of effective restoration techniques. That, along with expertise and skill, means that our team is in the best position to provide clients with the restoration and cleaning assistance they need.

Locally Owned and Run

We are proud of the fact that SERVPRO is a local business. The company is a member of a network, though, that allows the organization to have access to a lot of resources and material for restoration solutions. With that network, we are able to provide even more accurate, faster, and better restoration services.  

If you should ever find yourself in need of a restoration company, your first choice should be SERVPRO of the Spokane Valley. We are available to take your call 24/7 at 509-926-6140.

Commercial or Residentail, SERVPRO of the Spokane Valley Offers a Wide Range of Cleaning and Restoration Solutions

7/22/2020 (Permalink)

Looking for a cleaning and restoration service has never been this easy. SERVPRO of the Spokane Valley is here to provide the help you need. Whether it’s mold remediation, storm damage restoration, cleaning services, building services, water damage restoration, and fire damage restoration, we provide a wide range of assistance.

Exacting Standards

At SERVPRO of the Spokane Valley, we know what going above and beyond means. That’s the work ethic we’ve lived by since we started. We are committed to delivering the best outcomes possible for every project we take on, which includes 24/7 emergency responses. Our goal is to provide clients with efficient and effective results.

Locally Owned Company

We are a locally owned company. But we also have access to national resources. We are a part of a national network that counts over 1,700 franchises. That gives us the resources we need to provide quicker responses. In case of disasters and major storms, we reach out to Disaster Recovery Teams. Not all companies can assemble those kinds of resources.

Residential Services

SERVPRO offers both commercial and residential restoration services. For homeowners looking to restore their home after property damage from a flood, fire, water, mold, or other disasters, we are a one-stop-shop for everything you need. Call us today and we can sort out details out about the type of cleaning and restoration you need. We will provide you with a solution that’s tailored to your needs and situation. That way, you can look forward to successful restoration results.

Commercial Services

Facility maintenance isn’t easy. But with the help of companies like SERVPRO of the Spokane Valley, you can keep your building or commercial property in excellent condition. If a storm or disaster hits and the facility suffers damage of any kind, hiring a restoration firm should be the first thing on your list. The sooner your facility is fixed and operational, the sooner it is for the tenants or your business to get back up on its feet.

SERVPRO of the Spokane Valley

Our skilled and experienced teams are waiting for your call 24/7. No matter the size or scope of your disaster, we can handle it! Call us at 509-926-6140.

Property Damage to Your Spokane Valley Business? Get Help Fast!

7/20/2020 (Permalink)

Whether it's a fire, storm, or flood studies show that up to 50% of businesses never recover from a disaster. SERVPRO of the Spokane Valley can get you back in business quickly.

SERVPRO of the Spokane Valley can help protect your business's financial health by cleaning and restoring your damaged property and get you back in business quickly. This restoration can include your inventory, the building's internal structure, and even the furnishings.

Our trained professionals are IICRC certified and have experience in all facets of damage restoration. As a result, most insurance companies are eager to work with us in getting your business back to normal after a flood, fire, or other disasters. 

We do a comprehensive inventory, then securely place your items in crates for transport back to our facility for restoration work. When that is complete we return your items in restored condition. Of course, some large items cannot be moved for restoration and will need to be restored in place and then sanitized to make certain you have a healthy environment for your employees and customers.

We are not only worried about the appearance of your business. There are concerns that may be hidden from view. For example, after a flood, an important part of restoration is eliminating the odors that invariably happen in a flood situation. If the odor persists, we'll work to find the source of the odor and remove it.

Often major structural damage happens during your fire or flood. This is a major concern and we don't leave this critical aspect of your property unaddressed. We have trained specialists with years of experience who work to repair and restore the structural integrity of your property. 

When flood, storm, or fire damage is affecting your business, call SERVPRO of the Spokane Valley @ (509)926-6140. We're there for you 24 hours a day, 7 days a week including holidays.

When Disaster Strikes Make Sure You Are Prepared!

7/20/2020 (Permalink)

SERVPRO Employee and customer shaking hands SERVPRO of the Spokane Valley can help your business prepare for an emeregency.

Tragically, some businesses never reopen after a disaster. Studies show that as many as 50% of businesses hit by a disaster such as a fire or flood will never reopen their doors. Emergencies can happen at any time. 

Let SERVPRO of the Spokane Valley Help Your Business With a Disaster Plan

In order to help you better prepare, SERVPRO of the Spokane Valley will create an Emergency Ready Profile (ERP) at no cost to you. Your profile will include:

  • A thorough assessment of your facility
  • A concise document that contains the critical information needed in the event of an emergency.
  • Establishes SERVPRO of the Spokane Valley as your official disaster restoration resource.
  • Outline of the chain of command for authorizing cleanup work to begin.
  • Provides critical details on your business property such as shut-off valve locations, priority areas, as well as priority contact information.

SERVPRO of the Spokane Valley has a team of IICRC certified professionals ready to deploy to your disaster anytime 24/7. We have the experience to deal with your disaster regardless of its type or scope.

We're Local and Ready to Help You Anytime

We are locally owned and operated, and have been part of this community for over 25 years. We're nearby and ready for you when you need us.

Just call us at (509) 926-6140. We're here for you 24 hours a day/ seven days a week.

What Do You Need After a Storm?

6/23/2020 (Permalink)

Tree branches protruding through bedroom ceiling Imagine waking up to tree branches protruding through your bedroom ceiling! Call SERVPRO of the Spokane Valley.

When a storm happens, your first priority is to yourself and your family. Ensuring that everyone is safe is critical. Once you are safe, your next call needs to be to a company that can handle the cleanup and restoration work.  SERVPRO of the Spokane Valley is just such a company. When you have storm damage, there are several types of help SERVPRO of the Spokane Valley can offer.

Water Management

One of the first steps is to ensure your home is safe from ongoing water damage. That may mean cleaning out any standing water. It may mean drying out spaces. You may also need holes in the roof patched or help with a flooding basement.

Storm Damage Cleanup

After the water is removed, the next step is to remove damaged materials that need to go. This includes anything that cannot be properly cleaned and sanitized. It also includes tree limbs or any type of damaged structural components of your home.

Mold Remediation

Even if there is water present only for a short amount of time, it is necessary to have the location properly cleaned and sanitized. In some situations, this means going further and getting mold remediation support.

Rebuilding

When you have storm damage, that damage can be extensive. It may mean rebuilding damaged drywall and replacing flooring or even roof trusses.

When you need any of these or other services after a storm, call SERVPRO of the Spokane Valley anytime 24/7. Our team can be there right away to handle anything related to your storm damage.

Four Things NOT to do After a Flood

6/23/2020 (Permalink)

Damaged drywall and carpet being replaced Carpet and drywall need to be removed immediately following water damage.

Flooding poses serious property damage and personal safety issues. Make sure you are aware of these issues and act accordingly after a flood.

  1. Document the Full Extent of the Damage

You will be tempted to begin undoing the damage immediately, but don't. Make certain you photograph or video the full extent of the damage for your insurance company.

  1. Stay Out of the Flood Water

Floodwater can contain dangerous chemicals and even human waste. This is dangerous to your health. If you must get into the water make certain you have waterproof boots or hip waders, waterproof gloves, and other safety equipment.

  1. Don't Mess with Electrical Power

You are taking a significant safety risk if you attempt to shut off power in a flooded home or office. Your best option is to trust this to a professional.

  1. Postponing Cleanup

Once the damage has been documented you have contact your flood insurance provider, you should begin cleanup immediately. If you have not already done so, this would be a great time to call SERVPRO of the Spokane Valley.  They will come quickly to your flooded home or office and can begin immediate cleanup. Leaving standing water or mud and debris can make the damage worse and can lead to the development of dangerous mold.

Avoiding these common problems will speed up the restoration process and will help you as a homeowner to effectively deal with the problems presented when you experience flooding in your home. Don't forget that you have trusted team members in this process when you call SERVPRO of the Spokane Valley to help you. Call them anytime 24/7.

Help for Your Business After Water Damage

6/22/2020 (Permalink)

Water damaged floor in an office When you have water damage in your office, it's critical that you get professional restoration help quickly.

Water damage in your business can be very worrisome. A small leak can create a big problem for the structural integrity of the property. In addition to this, you need to be aggressive at tackling any damage to plumbing systems or sewer systems. A backup in your building can mean extensive repair needs. What should you do when you have water damage of any type?

Call a Professional to Remove the Water

The first step is always to remove any standing water. This can be done by pulling the water out using pumps. It is never recommended that you run your HVAC when you have standing water or wet surfaces to dry them out. That can put mold and mildew into the building. Properly drying the entire surface is critical and ensures the property does not develop mold. This is an important reason to have a professional water damage restoration company like SERVPRO of the Spokane Valley do the work.

Work to Repair the Damage

Water damage creates more than just wet surfaces. It can damage some surfaces – such as carpeting and drywall – extensively. These areas need to have all damaged material removed. After proper cleaning and sanitizing of surfaces, it is then necessary to ensure the building is restored properly, according to code.

Working with a commercial contractor with experience in water damage restoration is a critical step. Our team at SERVPRO of The Spokane Valley has the experience you need. Let our professionals evaluate your commercial space to create a treatment and restoration process that is fitting to your specific goals. Contact us to learn more.

Why Is a Commercial Contractor Important After Fire or Storm Damage?

6/22/2020 (Permalink)

When a fire or a storm does damage to your place of business, there are many individual tasks that need to be taken care of to get your business back up and running. Having the right contractor to call on to help you is critical. One thing to look for is a specialized commercial contractor, one with years of experience working business properties. There are several key reasons for this.

Experience with Your Specific Problems

One of the reasons to turn to a commercial contractor for cleanup is because it is critical to have a team that understands your unique risks and needs. Commercial HVAC systems are very powerful but need to be taken care of in these situations. There are also risk factors associated with flat roofs, which are common here. You also need to have a team that understands the more advanced plumbing and electrical systems that your business might have.

You want to get your property back up and running fast. A restoration company with years of experience working with businesses can ensure the work is done properly and quickly and will meet code requirements. They can also work to ensure the work done is up to date and modernized to meet your customer and employee needs.

Call SERVPRO of the Spokane Valley

When you have a fire or a storm, do not wait to call in a company to help you. Ensure you are working with the very best company, one that is dedicated to getting you open fast. Call SERVPRO of the Spokane Valley. Our experienced and trained technicians will respond quickly to your disaster and get you up and running quickly.

What to Do After a Fire

6/22/2020 (Permalink)

Fire Damaged Home, green with woods in the background When fire damages your home you need to quickly call SERVPRO of Spokane Valley.

It is very common for property owners to be uncertain what their first step should be after a fire. After the fire is out and the fire department allows you to go back into the home, what should you do? At this point, it is important to take steps to ensure the property is secure and that no further damage happens to it. That means working with a professional team.

Cleaning Up the Damage

Fires leave a great deal of mess behind. There is water damage – which is quite commonly associated with fires – as well as burned materials and smoke damage to clean up. Any furnishings that are damaged beyond repair need to be safely removed from the property. This process does take some time but needs to be done as quickly as possible.

Cleaning and Rebuilding

Fire damage does not stop there. You may have plumbing and electrical repairs that need to be handled. There are likely to be problems associated with your HVAC system as well. Sanitizing the home and removing odors is also important. There is often rebuilding that needs to be done as well, which may include making extensive repairs to the areas where the fire occurred.

There is a lot of work to do after a fire. Our team at SERVPRO of the Spokane Valley can provide you with the guidance and support you need. All you need to do is to call our team after a fire to get the help you need.

Signs You Need Storm Damage Repair

6/22/2020 (Permalink)

In some situations, you know when there is damage to your home. You have damage to your roof, your basement has water rushing in, or you have broken windows from hail. Other times, the damage is not always that easy to see. And, if you do not deal with this unseen damage right away, these problems can become very expensive. Could you have storm damage that should be repaired?

Invest in a Full Inspection

After a storm comes through, it is best to have a professional inspect your home if you suspect any damage. For example, if a large tree branch hit the roof of your home, it is helpful to look at the roof carefully for signs of damage. This includes missing or damaged shingles, pot marks from hail, or areas of flashing damage. If you suspect storm damage call the professionals at SERVPRO of the Spokane Valley.

Pay Attention to Concerns

You may notice the development of moisture in your home. You may have areas of noticeable leaks. In some situations, you may start smelling mold. These are all indications that there is significant damage present. You may need to remove the damaged elements. You may also need to consider mold remediation to ensure that the problem is well under control.

Call the Experts

When you have storm damage, it is very important to be aggressive at repairs. The sooner you have those repairs taken care of, the more likely you are to tackle concerns before they become expensive repairs. Our team at SERVPRO of the Spokane Valley can help you find the concerns fast.

It Is Critical to Be Proactive When You Have Water Damage

6/22/2020 (Permalink)

SERVPRO Equipment stacked in rows No matter how large your water damage problem, we have the resources to help 24/7.

When you have water damage at your home, there are key steps you need to take right away. Doing so helps to protect your property as well as your family’s health. Water or any type of moisture can create the risk of mold within a short time. In many cases, it takes just 12 hours of exposure – or less – for mold to begin to grow. That worsens health and can lead to structural damage. That’s why it’s important to contact the specialists at SERVPRO of the Spokane Valley.

What Needs to Happen

As soon as possible, it is critical to remove all standing water from a home or space. This may be done by mopping it up or, when there is a lot of it, it is important to extract it using pumps. Speed is important when drying out the space as fully as possible.  The team at SERVPRO of the Spokane Valley has specialized training and equipment that can quickly remove water and dry out your home to prevent further damage.

Unfortunately, it’s possible that a lot of materials that cannot be cleaned well need to be removed and thrown out. This includes damaged drywall, carpeting, paper, and other items you cannot clean. It may include some furniture.

Once all of the wet materials are gone, your team will need to determine if mold remediation is necessary. This depends on the conditions and the length of time it took to try out the property. You may also need to consider restoration work to rebuild and restore the home to the way it was prior to the incident.

When you have water damage, you need immediate help. SERVPRO of the Spokane Valley can help you.

SERVPRO of the Spokane Valley Gets There Faster

6/22/2020 (Permalink)

There are many reasons to work with SERVPRO of the Spokane Valley. Whenever there is a disaster or damage occurs to your property, you want the right company there--one that can handle the concern properly and expertly. You also want a company that can get there fast. Speed matters in many disasters, especially when you have an issue that is continuing to allow water damage to occur. One of the key reasons to work with us is that we consistently offer this type of service to our clients.

Finding the Right Service Fast

With SERVPRO, you will have help as soon as possible. We provide services right away, offering a 24-hour emergency service no matter what is happening. In addition, we work hard to be faster to any type of disaster that is occurring. When you have something going wrong, you want and need to know your team is coming to help--now.

It is always important to have highly skilled professionals there. You need someone that is going to be a trusted leader when things go wrong, so you get the help you need fast. The right team can work to resolve what is happening properly and immediately.

When you have fire damage, a storm rips a hole in the roof of your home, or your basement is flooding, turn to a company that is ready and able to react fast, and get there sooner than anyone else. This is when you want and need the team at SERVPRO of the Spokane Valley.

What Makes SERVPRO of the Spokane Valley Your Best Choice?

6/22/2020 (Permalink)

There is nothing you want more after storm or fire damage occurs than to just have someone tell you exactly what you need to do to get your home back in order. SERVPRO of the Spokane Valley is one of the most reliable professional organizations to call on. Because of our extensive experience and industry experts, we can help ensure that the damage is properly assessed and all of the work you need to have completed is done properly. We highly encourage you to take the first step in getting that help.

A Local Company You Can Trust

One of the reasons why you can trust us is because we are a locally owned company. We are dedicated to serving the community and providing the highest level of service. We are a trusted leader in the restoration industry. To achieve this goal, each of our employees has had extensive training. We continuously work to ensure that we can always provide the best level of service.

Faster Than Any Other Provider

Another key reason to turn to our team is that we aim to be faster to your disaster than anyone else. We understand just how important it is for you to get the help you need--now. You cannot afford to wait. You need your home back in order, and you need to know it is safe for your family. We can do that for you.

At SERVPRO of The Spokane Valley, you can trust us to provide exceptional services and on-time arrival to meet your needs when you need us.

Why Certified: SERVPRO Cleaned Is Better

6/22/2020 (Permalink)

One of the promises offered by SERVPRO of the Spokane Valley is to provide a higher standard of clean. Today, in a world where it is so important to have the highest level of cleanliness possible, this type of promise is more important than ever. Certified: SERVPRO Cleaned makes a big difference in many ways.

What Makes SERVPRO of the Spokane Valley Unique?

What we provide is a type of defensive cleaning process that does more than just provide carpet cleaning or a janitorial-style service. It is designed to go deeper and to address the risks of viral pathogens effectively. By being proactive like this, it is possible to ward off some of the most common health risks possible and keep your business open and running in these uncertain times.

Who Benefits from This Service?

This type of process is critically important. It is necessary in many situations, especially in commercial areas such as in businesses and restaurants where customers expect – and need – a safe place to spend time. Each of these and other public spaces are also at the highest risk within most communities. When you do everything you can to ensure your staff, employees, and customers are safe, you can feel good about welcoming them into your business.

When you choose SERVPRO of the Spokane Valley, you get a higher level of clean, one that is following all necessary protocols to handle any type of risk factors you could have at your location. You are also going to get the supportive services you need to ensure your space is always protected from risks as they happen.

Steps to Water Damage Cleanup

5/22/2020 (Permalink)

Water Damaged Home When flooding or other water damage occurs it is critical to have professional expertise in the cleanup process.

Flooding, broken pipes, or backed-up sewer lines are common causes of water damage. No matter what the cause, smart property owners rely on professionals to handle the cleanup process. The right team ensures the entire process is done properly.

Assessing the Problem

The first step is to determine the extensiveness of the water damage. During this process, the professionals will do a damage assessment to better understand what is going to need to be done to ensure the property is safe again.

Removing Water and Debris

The next step is to ensure all water is extracted. Then, any damaged debris and material around the property needs to be removed as quickly as possible to prevent the buildup of mold.

Drying Out and Dehumidifying

Drying out the property is a bit more complex than it seems. The goal is to not encourage the movement of any mold spores during the drying process. Dehumidification can help with this process.

Cleaning, Repair, and Restoration

From here, the water damage cleanup continues with proper cleaning of existing surfaces and making any necessary repairs, including to flooring, drywall, and ceilings. Then, rebuilding is done if needed to improve the existing space and ensure structural integrity.

Seek Out the Help You Need Today

When you have water damage, you need help cleaning it up fast. Expect the team at SERVPRO of The Spokane Valley to help you. We provide fast, same-day help to ensure your home is safe and secure. Call us for help today.

When Should You Call for Storm Damage Help in Spokane Valley?

5/22/2020 (Permalink)

Fallen Tree Damages Roof When Storm Damage Occurs Calling a Professional Right Away Can Save You From Further Damage.

When a storm comes through damaging your home or business, you need to take action right away. There are several important steps you need to take to ensure you and your property are safe. First, it’s important to leave if the situation becomes dangerous. If possible, you also want to minimize further damage by covering openings if you can, such as holes in the roof or broken windows. However, most property owners are not prepared for these situations.

Call a Professional Right Away to Lessen the Damage

The first step is to ensure no additional damage occurs. To do that, let a storm damage team come to your property to properly cover exposed areas to keep additional water from invading the space. Once this is done, and the storm passes, it is time to clean up. Your

Hiring a Pro for the Clean Up

Storm damage restoration is critical. If not done well, it can cause extensive damage to the property, including mold development within a matter of hours. A well-trained specialist will work quickly to help handle the cleanup, including removing damaged materials, clearing out all types of debris, and then working on proper cleaning methods. Your SERVPRO team is also skilled in rebuilding damaged structures, such as the roof, drywall or flooring in the property.

Call for Immediate Help for Any Needs You Have

When you have storm damage, do not put off getting help. Call SERVPRO of the Spokane Valley today. We are available 24-hours a day to help you.

Commercial Cleaning, Restoration, and Remediation

5/22/2020 (Permalink)

A storm, fire, or any other emergency that closes down your business, puts your company at risk. If you cannot operate, you are losing money, but you also know the importance of keeping your customers and employees safe. Getting back in business and ensuring employee and customer safety are the most important reasons to call on a commercial cleaning and restoration company that can do all of the work for you.

Cleaning Up the Mess

One of the first steps is to prevent further damage. That means you need proper commercial cleaning. Hauling away all of the damaged debris is necessary to prevent mold and restore normal operations. Damage repair and restoration work should always focus on getting rid of any damaged material that cannot be saved while working to dry out and clean other surfaces.

Mold Remediation Comes Next

There are situations where mold remediation will be necessary, especially after water damage from a storm and major events such as broken pipes or fire. This ensures no mold is growing out of control at your property, putting your employees and customers at risk. The sooner you call for clean up services, the better you are at reducing your need for remediation services.

Do You Need Fast, Reliable Help?

When disaster strikes you are not alone in your desire to get these surfaces cleaned and your business back open. At SERVPRO of the Spokane Valley, our team is here to help you with all types of commercial cleaning and restoration work you need after any type of major event.

What About Commercial Deep Cleaning and Wear and Tear?

The professionals at SERVPRO of the Spokane Valley are experts not only in urgent tasks when disaster strikes, but also you can count on our team to help you with deep cleaning and the wear and tear that may be beyond your normal janitorial staff. Call us anytime, we are ready for you 24-hours a day.

What to Do if You Have Water Damage in Your Spokane Valley Home

5/21/2020 (Permalink)

Home With Significant Water Damage This water damage was caused by a broken exterior water pipe.

Whether a pipe burst or the washing machine overflowed, or you experienced a once-in-a-century flood, water damage is significant and needs to be treated right away. Storms and sewers can also be common causes of damage. When this happens, there are a few things you should do without delay.

What to Do After Flooding Occurs

If it is safe to do so, the first goal will always be to stop the flow of water into the home. Then, work to remove what is there. This may be possible by mopping or blotting the floor. In other cases, especially when there is standing water, it may need to be extracted mechanically. Once this is done, the next steps involve removing all wet materials, including carpeting, upholstery, cushions, and other damaged furnishings from the space.

It will be necessary to remove any wet furniture from the space, if possible. Then, properly dry and clean these surfaces. The surface of your space, whether it is carpeting or wood flooring, needs to be removed if damaged, cleaned, or replaced. There is a lot of work to do to get your home back to a safe condition again.

Many of the processes and techniques needed to restore a water-damaged home require specialized equipment, training, and experience. This is where SERVPRO of the Spokane Valley can help you.

Taking Fast Action Helps – We Can Help You

With 24-hour availability, you can trust SERVPRO of The Spokane Valley to provide you with immediate help. If you have water damage—regardless of severity--let our team take care of the problem for you immediately.

How to Handle Fire Damage in Your Spokane Valley Home

5/21/2020 (Permalink)

Fire Damaged Home Faulty wiring is the cause of many devastating house fires.

If you have a fire in your home, you may believe all you need to do is to remove the exposed areas, throw away what burned, and then move on. Yet, fire is much more destructive even in areas you cannot see. That is why it is so important to call a professional for proper fire damage cleanup and restoration.

What Does Fire Cause?

Fire damage can be extensive. It can impact not just the area where the fire is present, but it can travel through the HVAC system. It can burn wiring up the walls behind the drywall. It can also cause structural weaknesses in your flooring. The damage can be far more than what you see, and without proper care and restoration, you could face extensive problems.

What Does Cleanup Entail?

When you get fire damage clean up services, the goal is to get rid of all vestiges of the fire. This includes the smoke damage, the existing fire damage, the odor, and even the water damage brought on by putting out the fire. You also need to ensure the area is properly remediated for any mold risks if water damage is extensive. The right help can ensure this is done properly.

Get Immediate Help for All Types of Risks

When it comes to fire damage, you need a team of licensed professionals to help you get the area cleaned up properly. Our team at SERVPRO of The Spokane Valley is available to help you. Call us 24-hours a day for immediate help.

Why Mold Damage is So Risky

5/21/2020 (Permalink)

Mold is not something you want to see in your Spokane Valley home or business. Its presence means water or moisture has infiltrated an area to the point that the mold spores have grown and flourished. This can cause health effects. If you have mold damage, such as after a flood in your basement, it is critical to get professional treatment as soon as possible.

What Happens When You Do Not Get Help?

When mold damage occurs and is not professionally cleaned, a number of problems can occur. Mold can impact people in different ways. Health effects from mold can only be reduced by effectively removing the mold and preventing its return.

If left untreated, over time, mold damage can worsen. It only takes 12 hours of water exposure for it to start to form. Within a matter of days, it can move through the home through the HVAC system. Because you may not see it or smell it, it is hard to know there is a problem. After every water event, you should have a professional take a closer look at the risk for mold.

Don’t Put Your Family at Risk

Mold damage can cause health effects, but you do not have to deal with damaging mold on your own. Our team can provide extensive support and guidance to help you get your home back to where it should be. Call SERVPRO of The Spokane Valley for immediate help.

What Happens During Fire Damage Cleanup?

5/21/2020 (Permalink)

Fire damage can be extensive. In all cases, it helps to have a professional take a look at what has happened and to properly clean surfaces. Your first step is to have a team of professionals from SERVPRO of the Spokane Valley out to assess the situation after the property is cleared as safe to access.

Determining the Extensiveness of the Damage

Fire damage can be much more than what you see. The team will look for signs of damage in the living space, the adjoining areas, the rooms above and below, and any other connected space. This includes smoke damage which is sometimes not visible. After the initial assessment, a plan is created.

Cleanup Begins

The process includes removing all of the damaged material from the space. It is then necessary to consider cleaning HVAC systems and all surface areas. The smoke and soot that traveled through the home could have impacted ceilings and walls throughout the space. It is nearly impossible to get these completely clean on your own. They may need to be treated with professional odor control techniques. In addition, it may be necessary to rebuild some structures, including damaged drywall, flooring, and structural components.

Restoring the Space

Some fire damage can be hard to pinpoint at first, but—barring total destruction--it is possible to have the home restored to a safe level again. The key is to be aggressive at getting the necessary help to clean these surfaces.

Now Is the Best Time to Take Action

When you have fire damage, it is critical to take action to get surfaces clean. That is why it is beneficial to call on a professional team like SERVPRO of The Spokane Valley. Let our professionals help to clean and remove debris and odors from the home quickly.

How to Clean Up Mold Damage in Your Spokane Valley Home

5/15/2020 (Permalink)

Mold behind wall Mold can hide behind walls, under carpet, behind sinks or appliances, anywhere moisture can collect.

Mold can lurk under carpeting, behind drywall and wallpaper, and under sinks for a long time before you notice it is there. As soon as you notice it, it is essential to get it cleaned up. However, you should not try to clean up mold damage on your own. Since mold can be dangerous, it should always be handled by a trained professional with proper equipment proven processes.

What You Can Expect During the Mold Remediation Process

Every project is a bit different. However, there are a few things you can expect for mold damage cleanup, a process called remediation.

The goal is to remove as much of the mold-damaged material from your home or business safely without disturbing it or allowing the spores to spread. Containing it is critical to this process. Once the bulk of the material is removed, such as damaged drywall or flooring, the next step is to treat the area.

A trained professional from SERVPRO of The Spokane Valley will use very specific mold remediation techniques to do this. The area is sealed off, or a whole-home treatment may be necessary depending on the situation. The exact techniques and processes used will depend on the type of mold and where it is found.

Get Professional, Effective Mold Remediation Today

You are not alone in your battle to manage mold damage. Our team at SERVPRO of The Spokane Valley can provide immediate help. Call us today for help and a stress-free process. You can reach us anytime 24/7 at 509-926-6140.

Why Professional Storm Damage Cleanup Is So Important in Spokane Valley

5/15/2020 (Permalink)

When a storm rages through your property, leaving behind damage and flooding your home, it is critical to take action quickly. Storm damage, especially in-home flooding, can create dangerous living conditions. The sooner you act, the better.

The Risk of Mold

Within a matter of 12 to 18 hours under the right conditions, mold can form on surfaces. If your basement is flooded or you have furniture that is wet, it is critical to remove these from the home or properly clean them. Mold growth not only damages the actual furniture, carpeting, and drywall, but it also can get into your HVAC system if left too long. That allows it to spread throughout the home and can cause serious heath issues. You can prevent this by getting professional help right away for storm damage.

What Do You Need After a Storm?

When you have storm damage, react quickly. Have a professional come to your home to inspect what has happened. Then, consider the types of services you need. This may include the removal of any standing water. It may also include sewage cleanup. The next step is to remove all of the damaged and wet material from the space. Drying out your home is necessary to prevent mold growth. And, from there, many homes also need help with repair and rebuilding.

Get Fast, Reliable Help Today

If you have storm damage in the Spokane Valley, call SERVPRO of The Spokane Valley today. We’re available to help you right away with 24-hour service. Our team is ready to help protect and clean up your home.

Commercial Cleanup After a Storm In Spokane Valley

5/15/2020 (Permalink)

Do you have damage to your Spokane Valley commercial building from a storm? It is important to act quickly to get fast, reliable help. Storms can cause damage to the interior and exterior of a home or commercial property in a matter of minutes. If you have water damage, it is critical to act quickly to remove it.

Why You Need a Professional

Hiring a professional to handle the cleanup of your home or business after a storm is essential. The right tools and resources are necessary to remove debris and water from the property. After this, the cleanup process begins. It will likely include removing damaged materials, drying out the property, and then applying any necessary mold remediation and odor removal as needed. With a professional service, this work is done faster and more efficiently.

What Do You Need Help with Right Now?

Whether you have water damage from a storm that happened last night or mold problems from one a few weeks ago, have a professional come in to provide you with insight on your options. Your commercial property may need cleaning, damage repair and restoration, mold remediation, and other disaster recovery services. The sooner you get help, the faster your property can get back to business. This may help reduce liability risks and improve the safety and stability of your property.

Take Action Right Away

Do not put off getting your commercial property cleaned up after a storm. Instead, call SERVPRO of The Spokane Valley for immediate help. Our trained professionals can provide comprehensive cleanup services right away.

We Are Cleaning Experts

4/28/2020 (Permalink)

SERVPRO is Here to Help During This Time of Need

We continue to experience an unprecedented time in our history. The COVID-19 pandemic has impacted everyone in so many unforeseen ways. Now, even after more than a year, and as we see relaxing mandates and regulations, we still must maintain high standards of cleanliness and disinfection. It would be tragic after all we've been through to let our guard down and relax our protocols for keeping our homes and businesses clean and free of contaminants.

Specialized Training

At SERVPRO of the Spokane Valley, we are prepared to professionally clean and disinfect your home or business, according to protocols set forth by the CDC. We have decades of experience in dealing with biological contaminants of all types, and our work goes well beyond what janitorial staff would perform.

The CDC recommends cleaning and disinfection of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple professional-grade products in the SERVPRO product line carry the EPA-approved emerging pathogens claims

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of The Spokane Valley, 509-926-6140.

Source:

https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html

Flooding: What To Do and Not To Do

9/6/2019 (Permalink)

Things To Do After Flooding

  • Remove excess water by mopping and blotting
  • Remove lamps and items on tabletops
  • Wipe away water from wood and furniture
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn AC on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove any objects to a sage and dry place
  • Gather any loose items from the floors

What Not To Do After Flooding

  • Don’t leave wet fabrics in place
  • Don’t leave books, magazines, or other colored items on wet carpets or floors
  • Don’t use your household vacuum to remove water
  • Don’t use television or other household appliances after if they are in the affected area
  • Don’t turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging

Fire Disaster

8/30/2019 (Permalink)

Fire’s are one of the scariest things that can happen to you and your home. They can start easily and spread quickly. This time of year, fires usually start from outdoor activities or cooking. Once a fire has started the fire isn’t the only thing causing damage. The smoke from the fire and the water from either a fire extinguisher or hose from a fire truck can cause immense damage also. That is why it is so important to act fast after a fire is out. We want to make sure to get a handle on the damages and take out all personal and important belongings before they are affected and restore what needs restored. We are available 24/7 to make sure we are there as soon as you need us, whatever time or day. We can not only restore and store your belongings, but also, we can do the fire and smoke restoration, take control of the odor that is left behind. We can do the cleaning and manipulation plus tear down of what was affected. We also have a whole department for construction as well, that way we can do the job for you start to finish without you having to hire multiple different companies.

Mold Damage Remediation Services in The Spokane Valley

2/27/2019 (Permalink)

The purpose of mold damage remediation is to eliminate any mold growing inside the house and to prevent exposing you to large amounts of mold.

SERVPRO is Here to Help Your Residential Mold Damage Emergency 

It is easy to ignore a simple pipe leakage when it happens, but the results can be costly. Dripping water from burst pipes can penetrate the walls and eventually find its way onto carpets and other house items. Failure to dry these items within 24-48 hours can lead to mold and mildew growth. These fungi thrive in moist environments. In the house, they can grow on cardboards, ceiling, tiles, wood products, foods, plants, fabrics, drywall, carpets, and other materials. While they have their purpose in nature, they can cause health effects. 

Following a water damage incident, it is important to have a mold remediation company check your house for mold growth. If you are looking for mold damage control services in The Spokane Valley, SERVPRO has qualified technicians with adequate equipment for the job. Our techniques are up to par with IICRC recommendations, and our emergency response is quick and efficient. 

Water damage situations provide an excellent environment for mold growth. Molds feed on organic materials such as natural fibers, drywall, paper, and wood. Additionally, they thrive in typical building temperatures of between 68 and 86 degrees F (meaning either extremely hot or cold temperatures). Some can survive in low relative humidity levels (up to 65 degrees low), but most prefer lots of moisture. To control their growth, our technicians use different equipment to reduce the RH to below 60%. 

The purpose of mold damage remediation is to eliminate any mold growing inside the house and to prevent exposing you to large amounts of mold. To do this effectively, SERVPRO technicians have to calculate the extent of the contamination. Indeed, mold does not always grow in one place. 

Based on our calculations, we can determine the most efficient method and products to use. The idea is to stop the water source, remove all moisture, and dry the area completely to avoid future mold growth. Air movers are particularly useful in drying a mold-damaged area. They create airflow at the surface level, allowing moisture into the air in the form of vapor. Drier air fills up the vacuum created, thus accelerating evaporation.

Locally Owned Company with National Resources

Molds may (or can) cause health effects if not addressed. As a locally-based water damage restoration company, SERVPRO of The Spokane Valley can arrive quickly to control the mold damage. Call us today at (509) 926-6140.

Commercial Losses Bring Unique Challenges

2/27/2019 (Permalink)

Water, fire and mold losses present challenges that are unique versus residential losses.

Flooding and water damage events at Spokane Valley-area commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. Many business owners understand that the business downtime can be more devastating to the property damage -- we understand that many times the most important thing to Spokane Valley-area businesses is to get back in business . . . fast.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of The Spokane Valley

SERVPRO of The Spokane Valley specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We can be reached at (509) 926-6140.

Dropping Temperatures & Freezing Pipes

2/27/2019 (Permalink)

Do NOT Let Your Pipes Freeze!

Which Pipes Are Vulnerable to Freezing?

  • Pipes located on the outer walls of the home
  • Pipes located in unheated garages, attics, crawl spaces and basements
  • Copper pipes
  • Galvanized pipes
  • Uninsulated pipes

So What if Your Pipes Freeze?

When temperatures drop, water freezes and expands causing pipes to burst.

A burst pipe can result in a water leak. Ruptured pipes and water damage can cost thousands of dollars to repair. The amount of damage depends on where the burst occurs, how long it takes to catch the problem, and how much water is leaking from the pipe.

Prevent Your Pipes From Freezing.

  • Install Insulation.
  • Insulate pipes on the outside of your home .
  • When temperatures drop, open your faucets to a slow dribble.
  • Open cabinets for warm air to circulate through your home.
  • Keep the thermostat set to the same temperature during the night and day.
  • If you leave your home for extended periods of time leave your heat on at 55 degrees.

What Do You Do if Your Pipes Freeze?

  1. Turn off the main water valve.
  2. Call a professional plumber.
  3. Call an IICRC certified restoration & mitigation company.

SERVPRO's Water Restoration Process:

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call us at 509-926-6140 if you have any questions or concerns.

Are You Prepared for Winter Weather?

2/27/2019 (Permalink)

Be Prepared!

Prepare Your Business for Winter Weather

  • Check your business property for low hanging tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviated flood hazard potential.
  • Inspect handrails, stairways and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present .
  • Ask our highly trained SERVPRO professionals about starting an Emergency Ready Profile for your business.

Prepare Your Home for Winter Weather

  • Keep cabinet doors open during cold spells this allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets , especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl or crawl space and turn it to “off”.
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage

How to Find the Source of your Basement Leak After a Heavy Rain Storm in your Spokane Valley home

10/19/2018 (Permalink)

Storm Damage basement in Spokane

There are few things worse for a homeowner than finding water in the basement, especially when it’s not entirely clear where it’s coming from. Fortunately, water seeping through your basement walls isn’t always a cause for alarm.

There are a number of potential causes for basement leaks, some of which have easy and relatively inexpensive solutions.

As soon as you notice wet spots on your basement floor or wall, investigate the area around it to see if there are any obvious sources.

Signs of a basement water problem include small streams of water, damp walls, and puddling on the floor. The most common way that water enters a basement is through the foundation wall-floor joint.

The wall-floor joint, also known as a cove joint, is one of the most common culprits of basement leaks due to the gap between the wall and floor. As the amount of groundwater builds up, such as during a heavy rainstorm, more pressure is placed on the joint, allowing water to seep in.

Apart from wall-floor joints, here are a few other common sources of basement leaks:

  • The tops of your walls: Water can seep over the top of your basement walls when the ground surrounding your home is level or sloped towards your home.
  • Wall cracks: Cracks in the wall are one of the most serious causes of basement leaks and often become apparent when it rains. These are fairly noticeable in unfinished basements, but in unfinished basements you’ll have to inspect the outside of the foundation for cracks that run through the wall.
  • Floor cracks: As with wall cracks, cracks in your basement floor can also be a sign of a serious problem. Cracks smaller than an 1/8 of an inch wide are normal, but anything wider should be sealed.
  • Tie rod holes: More common in older homes, these holes appear in poured concrete foundations where tie rods were used to hold wood planks together. Luckily, plugging these holes is a quick and easy repair.
  • Window wells: The wells outside your basement windows may let water in when there’s insufficient drainage around your property or when your gutters aren’t working properly.
  • Honeycombs: Poorly mixed concrete can sometimes create air pockets within basement walls, resulting in “honeycomb” marks along the wall. These bubbly patches are usually a minor problem and can be sealed up.
  • Leaking pipes: Drain pipes are another possible culprit for basement leaks. Check your ceiling and walls for stains or mold.

Have Storm or Flood Damage?
Call Us Today (509) 926-6140

As water and storm damage specialists, SERVPRO of the Spokane Valley has the experience and advanced training that enables us to restore your property quickly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

When a major storm hits, it may overwhelm local restoration companies. SERVPRO Spokane Valley can scale our resources by accessing the equipment and personnel of 1,700 Franchises. We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events. 

(509)926-6140 Always Open

Tips To Prevent Water Damage to your Spokane Valley home

10/12/2018 (Permalink)

Water Damage Broken pipe Spokane Valley

1. Inspect Your Roof

After all, your roof is constantly exposed to sunlight and precipitation. If it begins to deteriorate, roof leaks can develop without you noticing. But you can stay ahead of water damage by inspecting your roof regularly — especially after big storms.

2. Clean Your Gutters

Ensuring good drainage is essential to protecting your home from water damage. Poor drainage weakens your foundation, leading to cracks, uneven settling and pathways for water to find its way inside.

3. Caulk and Seal Your Windows

Caulking and sealing your windows regularly is one of the easiest ways to protect your home from water damage. You can also apply caulking to bathtubs, ceiling fixtures, drains, faucets and other plumbing fixtures to keep water from seeping in where it doesn’t belong.

4. Check Your Pipes

It’s a good idea to inspect all the pipes in your home at least once a year. Over time, pipes gradually corrode, rust, and decay, all of which can result in leaks. In severe cases, you could be facing a flood of water or raw sewage into your home, causing extensive—and expensive—damage.

5. Test Your Sump Pump

A sump pump is your first line of defense against basement flooding. They’re used to pump water that has accumulated in a sump basin away from a home to a municipal storm drain or dry well.

When your Spokane Valley home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Spokane Valley uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Have Water or Flood Damage?

Call Us Today – (509) 926-6140

Open 24 hours/ 7 days a week

SERVPRO Can Deorderize Your Spokane Valley Home of Musty Smells

10/4/2018 (Permalink)

HEPA Air Scrubber Spokane Valley

Water damage to your Spokane Valley home happens in the blink of an eye. It only takes a leak from an upstairs bathroom, and before you know it, you are struggling with water-logged carpets, wet furniture, and damp walls and floors. 

 
SERVPRO is on hand to remove water immediately and remediate the water damage to your Spokane Valley home so you can resume daily life “Like it never even happened.” However, there is more to remediation than drying out the affected area: There is also the question of how to remove the unpleasant damp smell afterward. 
 
Although water is odorless, water-logged rooms can soon start to give off a nasty, musty odor that makes the house smell bad. Clients have told us their biggest challenges following a water damage event is the lingering smell. That is why we train our technicians to tackle any residual odors and leave your home smelling as fresh and clean as it did before the incident. 
 
Air scrubbers are very useful for dealing with damp smells. The machine draws in contaminated air and passes it through true HEPA filtration. HEPA filters are capable of catching particles down to 0.3 microns, thus removing smells and releasing clean air back into the room. 
 
Wet fogging is useful for getting into all the little nooks and crannies where odors hide. We choose the most appropriate product to deodorize your affected areas, and the fogging machine releases the product as a very fine mist which penetrates even hard to reach corners. 
 
Our IICRC-certified technicians know that it is important to check for small, hidden sources of damp smells. Sometimes there is a patch of carpet or a couch cushion that, despite being completely dry, smells a little bit musty. In such cases, we can hand spray disinfectant onto the affected area, or even inject small amounts of the product if spraying or other methods are not practical. For example, if it is not possible to lift up a wet carpet, it is possible to inject deodorization products into it to remove the smell and freshen the carpet. 
 
SERVPRO of Spokane Valley understands the importance of restoring your home quickly. That is why we end every deodorization session by positioning powerful venting box fans to help remove odors and ensure your room smells fresh once more. 
 
For help removing damp and musty smells from your home, call SERVPRO of Spokane Valley at (509) 926-6140 today. Over 25+ years in your community!

"Do It Yourself" Quick Home Mainenance Tips to help prevent fires and floods in your Spokane Valley home

9/21/2018 (Permalink)

Spokane Valley Home
  1. Snake your dryer duct at least once a year to prevent lint buildups that can cause fires. You'll want to clean off the lint screen after every cycle, and snake the dryer duct annually. This little brush kit will push the lint from one end of the duct to the other, making it a relatively easy job. You can also attach it to your drill if you want to give the duct a really good scrub.
  2. Inspect all the trees that surround your home for damage or bending that may point to a future break.  a heavy branch can cause severe damage to your home.  Be sure to prune trees (except during fall or when they are wet) to keep the weight evenly distributed, and examine the trees for cracks, awkward leaning, exposed roots, or irregularly browning leaves, which may be symptoms of illness or instability.
  3. Recaulk your bathroom every few years to prevent water damage. After about five years, you'll probably notice the caulk in your bathroom peeling, cracking, or breaking off completely. Once that happens, it's important to replace it in order to prevent mildew, mold, and water damage.
  4. Clean out your gutters twice a year to prevent water damage and pest infestations. You may need to clean the gutters more often based on the landscaping, but doing it during spring and fall is a good rule of thumb. It can be dangerous to do the job yourself, so you may want to hire a professional if you don't feel confident or safe about the process.
  5. If your pipes are prone to freezing, protect them with heating cables. Frozen pipes can split and crack, so prevention is a way less aggravating chore. Tape heat cables to exposed pipes, then wrap them in fiber glass. It's also a good idea to leave a tap dripping when it gets especially cold so the water stays in motion.
  6. Check to make sure smoke alarms are working and fire extinguishers are charged so you're always prepared for the worst. At very best, house fires are expensive to deal with and at worst, they can be deadly. Best practice is to check the charge on your fire extinguisher once a month. Around the same time, you should hit the test button on smoke alarms so you know they're working. Once a year, you should replace the batteries, vacuum around the vents, and spray the outside of the alarm with insect repellent.
  7. And scrub down the range hood to keep your air clear and prevent a grease fire. The range hood does a lot of hard work in the kitchen, sucking up all the smoke and airborne grease droplets — or at least, that's what it's supposed to do. If it's not, you definitely want to give it a thorough cleaning. Start by wiping down the outside of the hood with soapy water whenever you clean the rest of your surfaces, then clean the filter every second month. To do so, just swish it around in hot, soapy water, then rinse it off and let it air-dry before re-installing it. While that's drying, spray the underside of the hood with an all-purpose cleaner, leave it to soak for a few minutes, then wipe it off with a wet sponge.

SERVPRO of Spokane Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business, or simply clean your home or businesses carpets.

Our staff is highly trained in property damage restoration from water damage, fire damage, smoke and soot damage,  mold damage and storm damage. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified Franchises, no damage is too large or too small for SERVPRO of Spokane Valley.

(509) 926- 6140 Always Open!

Simple Fire Prevention Tasks for your Business in Spokane

8/21/2018 (Permalink)

Fire Extinguisher Spokane Valley

You’ve heard all of the preventative steps, you’ve prepped your employees, and your building is up to code. However, the easiest prevention methods are usually the most overlooked. Some of the biggest ways to avoid needing fire damage restoration services are usually some of the quickest to check. Inspect these things today and be sure to set reminders accordingly:

  • Smoke Detectors. Safety experts say that you should check these at least once a month and replace the batteries once a year, or as needed.
  • Fire Extinguishers. See the directions on your fire extinguisher to see when it expires and who you can call to replace your extinguishers. Extinguishers can last anywhere from five to fifteen years. Also, depending on your fire marshal’s standards, you may have to have your extinguisher certified.
  • Fire Exits and Exit Signs. Can guests clearly see exit signs? Can they easily get to them? Consider having a fire drill to ensure guests and employees can easily get out of the building in the event of an emergency. Practice regularly.
  • See any State or Local Guidelines. There are some local and state guidelines that businesses have to follow to stay up to code. Take a minute to read up on these laws or talk to your local fire marshal to learn about the guidelines.

Keeping your business, employees, and guests safe is important. Just by taking the time to make sure the basics of fire safety are taken care of, you can protect your investment.

SERVPRO Spokane Valley is locally owned and operated, so we are part of this community too. When you have a smoke or fire damage emergency, we’re already nearby and ready to help. We take pride in being a part of the Spokane community and want to do our part in making it the best it can be. 

Have Questions? Call Us Today – (509) 926-6140

Effects of Wildfire Smoke Damage on your Spokane Valley Home

8/21/2018 (Permalink)

Fire Storm smoke damage Spokane

Forest Fire smoke or wildfire smoke directly impacts you and your home. If you live in an area prone to wildfires, it's best to plan ahead and know what safety measures to take to protect your health and your home. As we know, smoke can be a serious health hazard. It can cause eye, nose, throat and lung irritation as well as breathing issues and even heart palpitations in people suffering from heart disease. Children, older adults, and anyone with allergies, asthma, respiratory conditions or compromised immune systems need to take special care when wildfire smoke gets close to home. If you or a loved one meets any of these requirements, talk with your doctor before a fire hits and have a plan. Know what your limits and restrictions are regarding smoke exposure. For most people without specific health conditions including lung or heart disease, the following protocols can be followed:

  • Don't mow the lawn or allow kids to play outdoors when the air quality is compromised by wildfire smoke, even if that smoke is in the distance.
  • Be aware of your area's Air Quality Index. Ratings of 51 and below are good. 51 to 100 is a moderate risk, while anything over 100 is unhealthy. If the Air Quality Index reaches 301+ it's hazardous.
  • If your local authorities recommend staying indoors, stay indoors.
  • Keep windows and fire place dampers closed and window air conditioning units on re-circulating mode.
  • If told to evacuate, don't hesitate. Grab a limited amount of essentials and evacuate your area.

Tip: A dusk mask will not protect you from breathing in smoke particles.

Effects of Forest Fire Smoke on Homes

The damage from a burning fire is easy to see on a home. The smoke from a wildfire can be equally damaging, but may not be as easily seen. However, it almost always can be smelled. Smoke damage to the exterior and interior of your home from a wildfire can be in the form of smoke stains as well as deeply permeating odors. Smoke odors can seep into drywall, woodwork, fabrics, carpet, books and other personal items.

After the danger of the wildfire has passed and you're able to return to your home, it's time to call your insurance agent and the professionals at SERVPRO of Spokane Valley. Our trained teams will assess the smoke damage as well as any fire/water damage that your home may have suffered during the wildfire. We can determine an action plan for cleaning, restoration, and smoke removal. With state-of-the-art equipment, proprietary products, and professionals with years of expertise, SERVPRO of Spokane Valley can safely and effectively remediate wildfire smoke damage for your home.

Locally Owned Company with National Resources

SERVPRO Spokane Valley is locally owned and operated for over 25 years, so we are part of this community too. When you have a smoke or fire damage emergency, we’re already nearby and ready to help. We take pride in being a part of the Spokane Valley community and want to do our part in making it the best it can be.

Have Questions? Call Us Today – (509) 926-6140

Top Causes of Water Damage Basement Flooding During the Winter In Your Spokane Home

6/18/2018 (Permalink)

Basement flood Spokane

Basements can flood just about any time of the year, and you might be surprised that it can even happen during the winter. The reality is that winter can present the most risk and only some of these are preventable. It is never a bad idea to have a water damage restoration company as part of your home maintenance list of providers, so you can respond quickly if you experience a problem.

The main causes of water damage basement flooding are ice floes, frozen concrete, blocked drains, and faulty plumbing. If you live near a river, such as the Catawba River west of Charlotte, North Carolina’s city limits, you could find that an ice floe has blocked water flow and caused flooding in your neighborhood. This is not a common occurrence, but can happen. The other causes are more common.

The most common is a pipe break due to faulty plumbing or not having proper precautions in place to avoid pipes freezing. When water freezes, it expands and can cause a burst pipe. This is more common when pipes are weakened but can happen even with newer plumbing. Freezing water can also cause a problem in your home’s concrete foundation. Additionally, concrete expands and contracts during seasonal temperature changes, which can result in cracks that let water seep in, sometimes rapidly.

A blocked or slow drain is a problem any time of the year, but it can be a real problem during warmer periods during the winter when snow is melting and needing a place to drain.

During warmer months, you should take the time to check your property for good drainage and any cracks you might notice in your home’s foundation. Check your basement and plumbing throughout the year to reduce the chances of water damage from the causes you can control.

If your Spokane Valley property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. Our water removal and cleanup process also provides validation and documentation that your property is dry.

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

Have Water or Flood Damage?

SERVPRO of The Spokane Valley

Call Us Today – (509) 926-6140

Always Open

Spokane and Spokane Valley Fire Departments giving out free Smoke Alarms

6/18/2018 (Permalink)

Smoke Alarm Program Spokane Valley / Spokane

If you don’t have a smoke alarm or aren’t sure yours still works properly, most fire departments will happily do a home visit to check.

The Spokane and Spokane Valley fire departments both have programs to give out free smoke alarms, which a firefighter can install.

Spokane Assistant Fire Chief Brian Schaeffer said the program is intended for low-income people, but there are no screening criteria.

“It’s an honor system. If somebody calls and says that they need one, they need one,” he said. Firefighters also check smoke alarms when they go on medical calls to private homes.

“If they need a new one or the battery’s bad, we install them right then and there,” Schaeffer said.

In Spokane Valley, residents can request a home inspection, which includes inspection of heating sources, fireplaces, exit routes and carbon monoxide detectors. If new smoke alarms are needed, firefighters will install them during the visit.

Both departments have special strobe light detectors for people who are deaf or hard of hearing.

For more information or to get a smoke alarm:

  • In Spokane, call (509) 625-7000 to request a free alarm or inspection
  • In Spokane Valley, call (509) 892-4153 or fill out this form to request a home visit

Locally Owned Company with National Resources

Should you ever experience a fire and have fire or smoke damage. 

As a locally owned and operated business, SERVPRO Spokane Valley is strategically located to respond quickly to your smoke or fire damage event. When a major fire or disaster event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (509) 926-6140

Always open.

Fire Damage and Restoration: Minimize Fire Damage to Your Home with These Tips In Spokane Valley

6/18/2018 (Permalink)

Fire Damage Spokane Valley

A fire in your home is a devastating experience, both for your family and all your personal belongings. You may be wondering what you can do to further protect your home, or if you should only let a professional take care of the area. Smoke and fire damage is a tricky thing to deal with, so it is very important to have a professional restoration company like SERVPRO of the Spokane Valley handle that aspect of fire damage restoration.

Before the professionals start your fire damage restoration project, here are some things to do after a fire:

  • Call SERVPRO of the Spokane Valley (509) 926-6140
  • Limit activity and foot traffic in your home. Staying off of carpet, furniture, and upholstery is key to preventing soot, dirt, and other particles from getting trapped all around your home.
  • If you do need to get around your home quite a bit, put down clean towels or sheets on the floor and furniture.
  • If possible, change filters in your home to keep dirt and soot from circulating.
  • Don’t try to wash the walls or carpet — leave that for the professionals to avoid permanent damage.
  • Don’t try to clean kitchen appliances yourself. After a fire, electrical connections and wiring may be damaged and could cause further problems if not cleaned carefully and correctly.
  • Don’t eat any food that may have been exposed to the fire and smoke.

With these tips and professional fire damage restoration services, you can minimize fire damage to your home and make the restoration process easier

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO Spokane Valley is strategically located to respond quickly to your smoke or fire damage event. When a major fire or disaster event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (509) 926-6140

Always Open

The Truth About Commercial Mold Removal and Mold Remediation in your Spokane Valley business.

6/15/2018 (Permalink)

Mold Growth Spokane Commercial Bathroom

Many contractors and even mold removal companies will try to confuse you as to the difference between mold removal and mold remediation. Some will try to tell you that for a small mold issue, you can get mold removal, but for a larger more dangerous issue, you’ll need a more complicated, and expensive, mold remediation. Out of fear, many will choose to go with remediation and spend the extra money. That makes sense, mold can be extremely dangerous, causing severe illness and other problems for your employees and regular customers, but the fact is that mold removal and mold remediation are interchangeable terms that mean the same thing!


Mold is endemic in our environment, meaning you can find it almost everywhere that water and oxygen are present. 

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Every mold damage scenario is different, and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (509) 926-6140
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

SERVPRO Spokane Valley is locally owned and operated of over 25 years—so we live and work here too and are proud to be part of this community. We are proud to provide mold remediation services in our local businesses.

Causes of Mold in your Spokane Valley home

6/15/2018 (Permalink)

Mold Growth Wall Cavity Spokane Valley

Mold needs dampness, water, or mugginess to flourish. Mold spores can start developing inside as soon as they make contact with a wet surface. Some basic spots mold can flourish include:

  • Showers, baths, sinks, and toilets are normal spots for mold development. These regions have a tendency to be clammy, and without sufficient ventilation they give the ideal conditions for mold growth.
  • Air conditioners and heating ventilation.
  • Fireplace and stack. When not being utilized, chimneys and smokestacks are cool, moist, and dim—prolific ground for mold spores.
  • In the event that your rooftop has even the smallest of breaks, mold can develop and spread through the framework in the upper room. It can likewise flourish in the insulation and soffit vents.
  • In the cellar. That very old storm cellar smell is proof of dampness,humidity, and—more than likely—mold.Generally, it can be found around channels and pipes, or close to the foundation, sump pump, windows, or vents.

Indoor mold development can and ought to be anticipated and controlled by killing the sodden conditions inside. In the event that there is mold development in your house it's critical to manage it quickly and efficiently. The issue must be stopped at the source as well. In the right, or wrong,circumstance mold will spread rapidly—in as few as 24–48 hours.

Every mold damage scenario is different, and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (509) 926-6140
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Locally Owned Company with National Resources

SERVPRO Spokane Valley is locally owned and operated for over 25 years—so we live and work here too and are proud to be part of this community. We are proud to provide mold remediation services in our local communities

What You Should Do When Dealing with A Fire Damaged Home in Spokane

5/21/2018 (Permalink)

Fire Damage Spokane Valley

What You Should Do When Dealing with Fire Damage in Your Spokane Home

Life has enough interruptions and bumps along the way without the unwanted disaster of a house fire. The aftermath is almost as bad but much longer-lasting. Even small fires can use the assistance of a professional cleanup/restoration company. Cooking fires that spread beyond the stove, barbecue grills that go up in smoke, and even small appliances that catch fire can cause damage to surrounding areas. 

Small Fires can Pose High Risks 

While you should never pour water on a grease fire, nor on an electrical one, many times that is a person's first reaction anywhere. This can cause even more damage. Cooking fires and electrical shorts are common causes of Spokane home and business fire damage.  It can also create physical risks to people standing nearby. With grease fires, baking soda should be poured into the pan and any grease or oil that has caught fire outside of the cooking pan or skillet instead of water. 

With electrical fires the appliance should be unplugged if it can be safely done, but not by pulling on the cord. This can cause the cord to snap, leaving the plug, without the cord, still in the outlet. The power to the area where this is happening should be shut off at the fuse box as quickly as possible to eliminate the hazard. 

After the Fire is Out, It's Time to Repair the Damage 

When there's been a localized fire, you should have someone assess the damages for you. This can often help with insurance documentation.

Damage can range from blackened walls and countertops to heavily burned surfaces, electrical wires being damaged and requiring replacement, to floors suffering damage so severe they must be replaced to be safe again. Having experts conduct the repairs needed can expedite insurance claims being resolved, as well. 

Learn More

 

Our Restore vs. Replace Mentality

Our “restore first” mentality helps to lower costs and get you back in your home or business sooner. This focus relies upon our specialized training and equipment to restore your property back to pre-fire condition.

Learn More

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO Spokane Valley is strategically located to respond quickly to your smoke or fire damage event. When a major fire or disaster event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (509) 926-6140  Always open 24/7

Crawlspace Mold in Spokane Valley

5/21/2018 (Permalink)

Crawlspace Mold in Spokane Valley

Do you have problems with moisture in your crawlspace? Has a water leak caused mold, mildew or wood rot?

Crawl spaces in Spokane are prone to mold growth due to the high levels of moisture and humidity in these areas. Some of the most common causes of increased levels of humidity in the crawl space include water leaks, damaged insulation, and inadequate ventilation. To get rid of a mold problem in the crawl space, you have to control the moisture and humidity levels. Review our tips for how to prevent mold issues;

  • Check for water leaks in the foundation walls and crawl space ceiling — make sure there are no cracks that allow water to leak inside the crawl space. While checking for cracks, be sure to also inspect the HVAC ducts and plumbing components for leaks.
  • Ensure that the gutters and downspouts direct water away from your home’s foundation. Water that flows toward your house could enter your crawl space and basement.
  • Make sure your crawl space is properly ventilated — for every 150 square feet of crawl space area, there should be 1 square foot of ventilation. However, consult a professional to determine if you should keep the crawl space vents closed and, if so, find other ways to control the humidity in the crawl space.
  • Use plastic sheeting covers to insulate/encapsulate the crawl space floor and foundation walls. Vapor barriers like plastic sheeting covers trap the moisture that is evaporating from the soil and walls.
  • If your crawl space is already insulated, inspect the insulation once or twice a year. Make sure the insulation is not missing or sagging, which indicates that there could be a water problem.
  • Make sure dryer vents always discharge to the outside and not into the crawl space, attic or other area of the house. If they don’t, this can lead to a major increase in humidity.If you have a mold problem in your home or business, consider the following facts:
  • Call SERVPRO of Spokane Valley at 509-926-6140. Our trained and certified mold remediation technicians can diagnose your crawlspace moisture problem and get your crawlspace dried out in no time. Our technicians will remove any wet insulation in your crawlspace, treat the mold and mildew with an anti-microbial solution, dry the wet floor joists or subfloor, and remove and reset the vapor barrier so that you have no more problems of moisture damaging your home environment.
  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.
  • What to Do:
  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Spokane Valley for mold remediation services.
  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Call SERVPRO of Spokane Valley BEFORE you call your Insurance Company

5/21/2018 (Permalink)

Flood Damage Home in Northwest Spokane

After a fire or flood, it’s common for people to pick up the phone to call the insurance company first; but there’s a better way to manage the relief process.

SERVPRO of Spokane Valley has been providing disaster cleanup and restoration for more than 25 years. We’ve seen it all and helped hundreds of individuals through the overwhelming claims process.

Below, we explain the steps you should take to ensure the best outcome for your claim and why contacting SERVPRO of Spokane Valley could save you time and money.

Step One: Safety First! 

Before you call anyone about a home fire or flood, respond to emergencies and make sure all home or building occupants are safe. Responding may also include calling the fire department or shutting off the main water valve.

Step 2: Assess…But Don’t Clean

Once the home or building is safe to visit, it’s time to assess the damage. During this step, homeowners may feel inclined to clean or salvage personal belongings; however, this can lead to problems with an insurer.

Insurance companies could require detailed proof of a disaster as well as any claimed property damage. Homeowners mistakenly think they’re helping when they clean, but they’re actually destroying important evidence that could significantly impact a claim, or get the claim denied altogether.

A broad assessment of damages will help homeowners communicate the disaster more effectively to an insurance agent as well as a disaster relief company.

Here are some general questions you should be able to answer once you’ve assessed the damage:

  • What kind of disaster occurred? (i.e., flood, fire, mold, etc.)
  • Where is most of the damage?
  • Is the home or building secure? Are there broken windows, holes in the roof or walls, etc.?

Whatever you do, resist the urge to clean or tidy up. If the scene is safe, feel free to take pictures of the damage; however, your insurer and SERVPRO of Spokane Valley will document the damage fully, so it’s not always necessary for homeowners to document the damage at this stage.

Step 3: Contact SERVPRO of Spokane Valley

Homeowners typically call their insurer at this stage, but calling SERVPRO of Spokane Valley first at (509) 926-6140- offers clear advantages.

For example, it may be less expensive to pay directly for the cleanup and restoration. Some insurance policies have high deductibles. It might be   and pay for the damage out-of-pocket. SERVPRO of Spokane Valley can help determine if insurance is the wisest course of action.

If you’ve made claims in the past, you might not want to use insurance for minor damage or cleanup. Furthermore, the number of claims you make will impact your future insurance rates.

Another advantage of delaying a call with your insurance company: you get to pick your preferred restoration company without hassle. By law, it’s a homeowner’s right to choose whatever disaster relief company they want. 

Finally, working with a trusted, local restoration company could help reduce the overwhelming stress of the disaster. Good restoration companies work with homeowners to ensure the best insurance outcome. This includes detailed documentation of the disaster, generating accurate estimates, and being available to negotiate with insurance companies. They can also help determine if you should work with insurance or pay for the damages directly.

SERVPRO of Spokane Valley has been locally owned in operated for over 25 years. Always open (509)926-6140.

Step 4: Contact Your Insurer

Don’t wait too long to contact the insurance company. A claim could be denied if you don’t report the damage in a timely manner. 

At SERVPRO of Spokane Valley, we pride ourselves on excellent customer service, speedy relief 24/7, and insurance experience our customers can count on.

(509)926-6140 ALWAYS OPEN

Fire Damage Cleanup by SERVPRO of Spokane Valley

4/24/2018 (Permalink)

Fire Damage in Spokane Valley

Nobody ever plans on it happening, but sometimes fires start inside a building. If a fire ever starts inside your Spokane Valley home, the first thing to do is make sure everyone is safe. Next, either you or the fire department puts the fire out so that the danger gets eliminated and your home is safe to re-enter.

After the fire is extinguished and it gets confirmed that everyone is safe, it is now time to assess the damage caused by the fire. The best call is to SERVPRO of Spokane Valley fire damage experts to assess and mitigate the damage present. Our technicians are IICRC certified and have experience in dealing with all types of fire damage. 
 
Anytime a fire burns inside a structure, both the heat and smoke ruins contents and building materials within your home. SERVPRO of Spokane Valley trains all of their staff to know how fire and smoke behave so that all of the damage created by the fire gets found and mitigated. Sometimes smoke coming from fire affects areas of the home that are not in the direct location of the fire's source. 
 
Due to convection smoke initially rises straight up as the less dense hot air rises and cold air falls. Smoke then heads to other rooms of the structure leaving behind less and less soot the further it travels from the source. The longer a fire burns, the more evenly soot gets deposited onto the walls and ceilings. Smoke often follows the natural air flow inside a building and gets attracted to colder surfaces first. At times the partially combusted particles can ionize and attached to objects like iron filing to a magnet. People often mistake smoke tags (webs) as spider webs. This is often the case with furnace puff back in colder climes. 
 
Sometimes soot collects heavier in some areas of the home than others. As smoke follows the building's airflow, areas near intake vents and cavities above suspended ceilings sometimes attract more soot than in other places. Smoke travels through closed doors and leaves thicker soot deposits in cracks where smoke gets concentrated as it travels past the door. 
 
As a locally owned and operated business for over 25 years and counting, SERVPRO of Spokane Valley is strategically located to respond quickly to your smoke or fire damage event.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (509) 926-6140 24/7

What to know about mold in Spokane Valley

4/24/2018 (Permalink)

Attic mold damage- Veradale community in Spokane Valley

Mold affects more homes and businesses than you think - it’s everywhere in Spokane.  In fact, there’s a pretty good chance that you’re breathing it in as you’re reading this blog.  Mold spores are ever present in nature and wet, damp environments are ideal breeding grounds for mold spores to grow and flourish.  Left unchecked, the mold will get out of control and an expert mold remediation service company, like SERVPRO of Spokane Valley, will be needed to get rid of the problem. 

Following are some mold facts in order to help you learn to understand the basics:

  • Bleach does not kill mold and industry leaders do not recommend it. It usually grows back within weeks after being sprayed with bleach.
  • All home buyers should require an inspection before buying a home. Even newly built homes can report active growth.
  • Mold spores exist almost everywhere, indoors and outdoors. It only becomes a problem when large amounts of spores exist in an area. No one knows how many species of fungi exist but estimates range from tens of thousands to perhaps 300,000 or more.
  • Often times, homeowner insurance policies do not cover damages directly related to mold.
  • Organic and/or porous materials only have to be exposed to excessive moisture for 24-48 hours before mold can begin to grow.
  • Mold growth usually does not happen directly on glass or concrete. However, it can grow on the dust that accumulates on these materials.
  • Serious infestation reduces property values.
  • Infestation usually means that there is a structural defect that’s allowing moisture access.
  • Live Christmas trees can be a significant source of mold spores.
  • Humidifiers can cause moldproblems because they could significantly increase indoor humidity making conditions right for mold growth. 
  • If you try to paint over porous surfaces, mold will grow through the paint.
  • Outdoors, it plays an important role in nature. It breaks down toppled trees, fallen leaves, and dead animals.

Things that you can do to minimize the risk of mold contamination include promptly mitigating any water damage that occurs in your home.  Drain backups, toilet overflows, leaky pipes and roof leaks, if not properly cleaned, disinfected and dried will create the wet environment that mold spores seek.  A dehumidifier placed in an overly humid environment will help reduce the humidity levels which will preclude and minimize the spread of mold. 

It is vital that you be continually look around your home or business for mold as well as follow your nose.  Oftentimes the damp, musty smell is a good indicator that a problem is developing.  Should you find yourself concerned about mold, please contact us here at SERVPRO of Spokane Valley.

SERVPRO Spokane Valley is locally owned and operated for over 25 years and counting—so we live and work here too and are proud to be part of this community. 

SERVPRO of Spokane Valley (509) 926-6140 24/7

 

Tips to prevent mold growth in you local business in Spokane

4/10/2018 (Permalink)

Mold damage Spokane Valley

The very idea of mold can make any home or business owner cringe. it can also be a really big problem when it is growing undetected somewhere on your business or belongings.

It can grow just about anywhere: on clothing, food, paper, carpet and the backside of drywall, just to name a few spots. It can produce allergens and irritants and, in some cases, toxins that are dangerous to your health.

Here are four steps you can take to protect your business and employees from a mold issue:

  • Do an audit of your property. Are there any areas that are full of moisture much of the time? Seepage into storage areas or accumulation from leaky pipes should be dried within 48 hours to avoid mold damage. Encourage workers to keep wet items picked up, hanging wet coats up and keeping rain boots and wet shoes in an area that won’t soak up moisture. Take steps to keep floors and windows dry at all times, but especially during wet weather.
  • Proper ventilation is a good way to keep mold at bay. Keeping bathroom and kitchen doors open can help, increasing air circulation and aiding in the drying process. Using dehumidifiers keeps areas dry and pleasant, and always keep an eye on them to make sure they are in good repair and not contributing any moisture themselves; the manufacturer’s information provided will give directions on cleaning and care of your unit.
  • Many products today contain mold-resistant materials, such as sheet-rock or paint. Shop around for helpful products when doing any renovation or repair to your Spokane business, especially in areas that will experience moisture, such as kitchens, break rooms, and bathrooms.
  • Monitoring the humidity indoors in your Spokane business can go a long way to mold prevention. The EPA recommends keeping indoor humidity between 30 and 60 percent; you can measure this with a moisture meter easily found at your local hardware store.

SERVPRO of Spokane Valley is owned and operated locally for over 25 years—so we live and work here too and are proud to be part of this community. We are proud to provide mold remediation services in our local communities. Always open (509)926-6140

Tips to prevent a Sump Pump failure in your Spokane home

4/10/2018 (Permalink)

Water damage failed sump pump in Spokane

The best way to prevent sump pump failure is with planning and maintenance. It’s true that your sump pump could be defective, but more often than not, problems arise due to a lack of maintenance or careless installation.

There are several reasons why your sump pump might be failing, and identifying these problems is key to preventing them. The most common cause of sump pump failure is a power outage. Sump pumps depend on your house for power, and blackouts can be problematic.

There are two ways to deal with this problem. First, it’s never a bad idea to have a backup generator in your home, specifically for instances like this. The other, less costly way to prevent sump pump failure during blackouts is to purchase a sump pump battery backup that operates when your power is out. Sump pump battery backups can cost anywhere between $275 and $500 plus labor to install. While the initial cost might not be attractive, they’re the best way to prevent basement flooding during a power outage.

Your sump pump might also be failing due to improper installation. Your unit could be too big or small for your house, which makes your pump more prone to failure. Make sure that your pump is the right for your home and the amount of ground water it will need to pump.

You may also have a sump pump switch problem, which is common because the float switch the moving part that gets the most use on a sump pump so it is often the part that wears out first.

Finally, maintenance is key to preventing sump pump failure. If you haven’t heard your pump run recently, test it by running a water hose into the sump pit or pouring in a five gallon bucket of water. When the water reaches a predetermined level, the pump should turn itself on, pump out most of the water then turn itself off again. If you have a backup pump, test it a few times each year to determine if it will work in the event of a blackout. And make a note of when the battery is due to be replaced. The backup pump won’t work if the battery dies. When testing your pump, make sure the discharge line’s air hole is clear. The float switch on the pump shouldn’t be restrained so make sure electrical cords aren’t tangled around the switch. Finally, remove any gravel in the sump pit and check that the screen that covers the sump pump’s water intake is clear of debris.

Have Water or Flood Damage from a failed Sump Pump?
Call Us Today – (509) 926-6140

Locally Owned Company with National Resources

SERVPRO of Spokane Valley is owned and operated for over 25 years, so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Spokane Valley community and want to do our part in making it the best it can be.

Way to help a loved one with a Hoarding disorder in Spokane

3/27/2018 (Permalink)

Hoarder in Spokane Valley

First, take some time to learn about the disorder. Hoarding is a serious condition that can have emotional, social, financial and even physical effects on a person. The behaviors and situations below are hallmark signs of compulsive hoarding:

  • Avoids throwing away possessions that have no value to them or anyone else
  • Experiences mild to severe anxiety about getting rid of anything.
  • Repeatedly adding to the hoard without recognition that there is a problem.
  • Rooms in their home can no longer be used for their intended purpose
  • Possessions are negatively impacting their safety, health or hygiene.

Step 1: Talk About Cleaning and Organizing

The first step to cleaning a hoarder’s home is starting a conversation with your loved one who is challenged with a hoarding disorder. Talk about your plans and emphasize the ideas of safety and confidentiality. Discuss how organizing their home will make it safer to live in and communicate that you’re only there for support, not to judge.

Step 2: Make a Plan

  • Determine criteria for getting rid of items: Sit down with your loved one and help them create a list of criteria to determine if something can be thrown away. Remember that these are their belongings and they are in charge of this process
  • Make a schedule: Decide the order you will tackle the rooms and how much time you’ll plan to spend in each room.
  • Set goals: Setting goals is an important step in helping someone with hoarding tendencies. Set concrete and attainable goals to keep everyone motivated.

Step 3: Develop a Strategy for Waste Removal

When working with someone who has a hoarding disorder to clean their home, you will most likely be throwing away a lot of waste. Keep in mind that someone with a hoarding disorder may be tempted to remove items from the debris pile if left alone.

Step 4: Begin Organizing the Home

With your plan and waste removal strategy in place, you are ready to being cleaning and organizing the home. Follow your plan and go room by room. Using your pre-determined list of criteria, identify and throw away worthless clutter and create piles for items to be kept and items to be donated.

Need Biohazard Cleanup Services?
Call SERVPRO of Spokane Valley Today – (509) 926-6140

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

Clues of a Slow Leak behind walls in your Spokane Home

3/23/2018 (Permalink)

Waterleak from a leaking pipe from the floor above in Spokane

When a slow leak starts inside your home’s walls, it doesn’t attract attention, but it does leave solid clues. If you know how to detect water leakage in walls, you can minimize potentially serious damage. Be on the lookout for these six signs of water leaks behind your sheetrock.

1. Persistent Musty Odors

As water slowly drips from a leaky pipe inside the wall, flooring and sheetrock stay damp and develop an odor similar to wet cardboard, generating a musty smell that can help you find hidden leaks.

2. Mold in Unusual Areas

Mold usually grows in wet areas like kitchens, baths and laundry rooms. If you spot the stuff on walls or baseboards in other rooms of the house, it’s a good indicator of undetected water leaks.

3. Stains That Grow

When mold thrives around a leaky pipe, it sometimes takes hold on the inside surface of the affected wall. A growing stain on otherwise clean sheetrock is often your sign of a hidden plumbing problem.

4. Peeling Wallpaper or Paint

This clue is easy to miss in rooms that don’t get much use. When you see wallpaper separating along seams or paint flaking off the wall, blame sheetrock that stays wet because of an undetected leak.

5. Slowly Warping Sheetrock

Over time, sheetrock wicks up moisture from a slow leak, and that can cause the wall to develop bends and curves. Warped sheetrock is a sure sign of a slow water leak.

6. Buckled Ceilings and Stained Floors

If ceilings or floors in bathrooms, kitchens or laundry areas develop structural problems, don’t rule out constant damp inside the walls. Wet sheetrock can affect adjacent framing, flooring and ceilings.

Storm Damage Can Drastically Affect Your Home

12/31/2017 (Permalink)

Collapsed flat roof Collapsed flat roof after storm damage in Spokane

Severe weather can take a toll on your home. It’s not unusual for storm damage to seriously impact your home’s exterior, leading to serious problems in not only the appearance of your home but the structural integrity and function of your home. SERVPRO of the Spokane Valley provides restoration services for weather-related damage to homes.

When a storm strikes, it’s important to be aware of the potential problems that can develop. Here are three of the issues that could impact your home after a storm hits:

  • Roof Damage: Roofs are susceptible to damage during any major storm, from heavy winds and torrential rains or hail to snowstorms. Moisture can further weaken already insecure areas of the roof. Strong winds can loosen shingles or cause damage to them. resulting in a leak in your attic or ceiling.
  • Windows Are Vulnerable: Older windows that haven’t been replaced recently could develop problems if it rains. Moisture can seep into openings around the window, resulting in leakage in the house. Rain can also lead to wood rot and mold developing in the window area. Rugs and carpets under the window could also be susceptible to water damage. Basement windows are extremely vulnerable if they aren’t protected, which leads to flooded basements and damaged property.
  • Gutters Can Become Clogged: Clogged gutters may not be immediately apparent. Rain washed debris can collect in them, and they are no longer able to direct water away from your home. The result could be severe water damage to your home.

Storm damage can impact more than just the trees around the house. It can also have an impact on your home’s foundation. After a major storm, inspect your home and notice any potential issues. If you discover storm damage, call the restoration service team at SERVPRO of the Spokane Valley (509) 926-6140 We're available 24/7 to help you with your storm damage restoration.

Do You Think You Have A Mold Issue in Your Spokane Home

12/29/2017 (Permalink)

Mold damage Spokane Valley home

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, SERVPRO of the Spokane Valley can inspect and assess your property and use our specialized training, equipment, and expertise to re mediate your mold infestation. (509) 926-6140

Tips for preventing frozen pipes in your Spokane Valley Apartment

12/29/2017 (Permalink)

Broken pipe Spokane Valley

Frozen pipes are a real danger during the winter. When frozen pipes burst, you could be looking at flood damage and ruined possessions. And worse, depending on your renters insurance coverage, you may not be covered for reimbursements and repairs. That’s why renters should be especially vigilant about preventing frozen pipes during the Spokane winters. After all, the last thing you want is to come home from a hard days work to a dripping wet apartment.

Fortunately, there are several things you can do to avoid the perils of frozen pipes. Protect your pipes from freezing by using these 5 simple tips.

1. Set your thermostat.

Whether you are simply at work all day or are gone for a week-long vacation, never turn your heating off completely when you are gone from your apartment for an extended period of time. Your minimum thermostat setting in winter should be 55°F.

2. Open your cabinet doors.

Pipes that are located in cabinets are isolated by closed cabinet doors, making it harder for them to stay warm. Open your cabinet doors so that the warm air in the rest of the apartment can circulate around the pipes to help keep them from freezing.

3. Clear your gutters.

If your apartment is located on the top floor, you or your landlord should make sure gutters are clear so icicles or dams won’t form. If you’re concerned about doing it yourself, contact your apartment’s maintenance team.

4. Keep your garage door closed.

If your apartment has a garage, make sure you keep the door closed when temperatures are freezing. This prevents exposing water supply lines that run through the garage.

5. Let your faucets drip.

If you know temperatures will reach freezing, let your faucets drip, whether you’re at home or away. Even a small amount of water running through an exposed pipe helps prevent it from freezing.

Plan ahead for leaks and mold damage in your Spokane Valley Restaurants

12/29/2017 (Permalink)

Spokane restaurant

Leaks can happen in any business. Your Spokane restaurant maybe at risk from leaking appliances such as dishwashers, seepage from windows or roofs, or burst pipes. After a leak, there is a genuine risk of mold damage, which is something no business owner wants. In particular, there is a risk of mold growing in food storage spaces which could lead to spoilage and the costly loss of your stock. That is why it is important to plan to prevent leaks and therefore mold damage in your business.

Mold Damage is unsightly, and naturally, you want to take all the steps you can to prevent it happening in your Spokane Valley restaurants. One way you can plan is by carrying out a risk assessment and putting guidelines in place for what to do in the event of a leak. The sooner you deal with water in your premises, the less chance there is of damp settling in and giving mold a place to grow.

The first step is a risk assessment. Contact SERVPRO of Spokane Valley (509-926-6140) and a representative will provide a free Emergency Ready Profile (ERP). It only takes a short time to have a professional do one. 

Take a look at all the places water could enter, or leak or spill: Appliances, windows, doors, the basement, sinks, and faucets. Check for leaks or damage, and get necessary repairs done as soon as possible. Get your staff into the habit of cleaning up spills immediately.

Check out where your food is stored and make sure it is dry, so mold cannot form (the spores need moisture to grow). Plan how to keep food safe from damp in the event of a leak, perhaps by moving it to a different location in your store, or even to another location in the area.

SERVPRO of the Spokane Valley is on hand to help dehumidify and dry your premises before mold has the chance to grow. Our IICRC-certified technicians use moisture probes and penetrating moisture meters to look for hidden patches of damp and make sure your premises is thoroughly dry. 

 SERVPRO of Spokane Valley (509) 926-6140.

What To Do After a Storm In Spokane Valley

12/29/2017 (Permalink)

Tree fallen on two story brick home in Spokane Storm Damage South Hill Spokane

After the Storm - What Now?

Nature can throw some terrible storm damage at people here in the Spokane Valley. Frozen pipes, floodwater, roof damage - anything can go wrong during a storm. Where does the clean-up start after a storm?

Call a professional like SERVPRO of Spokane Valley. DIY home restoration or learning to use a flood pump is not, particularly efficient after a disaster. Our experts will be able to assess roof damage and structural problems after flooding or hail damage. People should not try to fix a roof leak or do roof repair if they are not qualified. Attempting to could result in accidents or even death. Call us for your storm remediation needs.

In Spokane, there are the winter hazards of blizzards, extreme snowfall, ice dams, etc. Ice damage can come in many forms - roofs collapse, pipes burst and power lines fall. An ice dam can cause major damage by blocking water from running off of the roof. Wind Damage usually accompanies a severe blizzard. Trees topple over, vinyl siding is blown off and telephone lines are blown down. The weather may be pleasant right now, but as winter approaches in the Spokane Valley you should be prepared for the possibility of:

ice dams
frozen pipes
hail damage
ice damage
wind damage 

Let SERVPRO of Spokane Valley, who specializes in storm restoration do their job. Our water restoration specialists can put a flood pump in your home to empty if of floodwater after a storm or broken pipe. Our home restoration specialists can apply tarps and plywood until more permanent roof repair can be completed. These professionals know what needs to be done in order to get homes back to livable conditions. Our professionals can help with:

flooding
storm damage
wind damage
roof repair
roof leaks

Flooding of nearby rivers can soak basements and ground-level rooms with mud, water and other debris. Each natural disaster brings its own set of problems. Our specialized technicians have experience in handling storm damage in the Spokane area.

Storm restoration is a process. Standing groundwater can cause a need for a water restoration specialist to be called in. Flooding, a roof leak, and roof damage are all reasons to phone for help with storm remediation. Water restoration after storm damage can be tricky. Sure, the water may flow from the taps, but is it safe to drink? It's better to let the professionals handle that during storm remediation.

Immediately after the storm call for help. Keep these numbers on the emergency contact list:

SERVPRO of Spokane Valley 509-926-6140

Our storm restoration teams will bring flood pumps to remove groundwater and flood water, storm damage, roof repair, ice dam, hail damage, ice damming and wind damage can be handled by our experts.

Call for assistance with:

roof repair
roof leak
frozen pipes
ice damage
ice dam

Frozen pipes, roof damage, and groundwater are serious damages that are better handled by the pros.
Visit www.SERVPROspokanevalley.com for more information on storm damage remediation.

Heavy Snow Storms in Spokane can lead to heavy flooding when it melts.

12/29/2017 (Permalink)

Spokane Valley Homes Scramble to prevent flooding

Homes in the Spokane area can sustain tremendous damage when melting snow cannot flow away correctly. Many reasons exist for this problem. One of the most common reasons, clogged storm drains, can prevent water from draining away after accumulating in the street. Gutters around your home, if you fail to maintain them properly or they become damaged, can allow rainwater to collect too closely to your home and cause flooding that way. 

When Spokane Valley homeowners face water damage from melting snow or floods, experts should perform the much-needed mitigation. The SERVPRO of Spokane Valley professionals receive training and ongoing education, becoming certified by the IICRC in several types of post-disaster home restoration. This training includes the latest technological advances while covering the high-tech equipment used during the mitigation process. We invest in the purchase of top of the line pieces of equipment to serve your all your mitigation and restoration needs. 

Because flooding can happen slowly or rapidly, past floods can provide you with only scant information about current conditions. Homes that have always remained dry can suddenly become swamped with water. Your home might flood for entirely unpreventable reasons. However, SERVPRO of Spokane Valley's technicians are always ready to remove the water, get your home dry again, and restore it so your family can enjoy it once more, “Like it never even happened.” 

Flooding, even when localized and solely affecting your home, brings parasites and pathogens into your home. A cleaning regimen that includes sanitizing and proper treatment to eliminate living microorganisms makes it safe for your family. Other hazards like sharp objects that can cut or puncture the skin, allowing those microorganisms to cause possible health hazards. We remove these by bagging and disposing of them properly, so you never need to worry about children discovering them later. 

Drying your home out thoroughly with the use of air blowers, heaters, and air scrubbers restore humidity levels to normal while also eliminating airborne microorganisms. Heated pads that also suction up moist air can dry floors out more rapidly than other devices are capable of doing. Because carpeting rarely survives a flood and acts as a sponge, removal, and disposal of carpets and pads always occur first, before drying floors can begin. This removes contaminated water from the premises and also some of the excess moisture--less drying time.

SERVPRO of Spokane Valley is a locally owned and operated service, dedicated to serving our neighbors for over 25 years. Contact us at (509) 926-6140 for 24-hour service that can restore your home after any size flood damage event.

Deodorizing your Spokane home after the Canada Fire storms

8/5/2017 (Permalink)

Smoke damage. Deodorization. Spokane Valley 08/05/2017

As we know, Spokane is being choked by the smoke from the BC Fires storms in Canada. Breathing is extremely difficult and the smoke is trapping the hot summer air in. Spokane is a neighborly and family oriented community. Be sure to keep an eye on the children and the elderly. Knock on your neighbors door to make sure they are alright, especially if they do not have Air conditioning and cannot open the windows due to the smoke in the air.

 On the business side, SERVPRO of the Spokane Valley is here to help you with just a phone call. The smell of smoke and the trail of ash from the fires can linger long after the fires storms are over and the smoke has passed. Not only are we experts in fire restoration, we are also experts in deodorization, SERVPRO of the Spokane Valley is trained to identify and eliminate offensive odors like smoke. These odors can come from a number of sources both inside and outside a structure.

 SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

SERVPRO of the Spokane Valley (509) 926-6140 24/7

Do your employees in Spokane Valley know what to do if there is a disaster?

5/22/2017 (Permalink)

Restaurant on fire in Spokane Valley 2017. Kitchen fire damage.

Many businesses never reopen after a disaster, as many as 50% of businesses affected by a disaster will not reopen their doors. Unexpected emergencies can happen at any time and being prepared for these unfortunate events can help minimize interruption and get your business back up and running in relatively short order.

Contact SERVPRO of the Spokane Valley and they will create an Emergency Ready Profile (ERP):

  • A no cost assessment of your facility
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • Establishes your local SERVPRO of the Spokane Valley as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

SERVPRO of the Spokane Valley is locally owned and operated, we have been part of this community for over 25 years. When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the Spokane Valley, WA community and want to do our part in making it the best it can be.

(509)926-6140 . Open 24 hours a day/ seven days a week.

“Like it never even happened.”

Steps You Can Take To Prevent Cooking Fires in your Spokane Home

5/18/2017 (Permalink)

Kitchen fire damage caused by leaving the room wile cooking. Spokane 2017

According to the NFPA, Cooking fires are the number 1 cause of home fire injuries in the USA and Canada. Most fires can be prevented by following these simple safety tips:



  • Keep cooking area Clean. Always wipe appliances and surfaces after cooking to prevent grease buildup.

  • Never leave cooking unattended. 2 out of 5 deaths in home cooking fires occur because the cooking was unattended.

  • Do not store combustible objects near the stove. Items like curtains, potholders, dish towels, and food packaging can easily catch fire.

  • Always turn pot handles inward toward the center of the stove. Turning pot handles inward can prevent pots from being knocked off the stove or pulled down by small children.

  • Wear short or close-fitting sleeves when cooking. Fires can occur when clothing comes in contact with stovetop burners.

  • Do not overheat cooking oil. Heating cooking oils too high can easily start a fire.

  • teach children safe cooking. Young children should be kept at leas 3 feet away from the stove. Explain to children the potential dangers of cooking.


If a cooking fire has occurred and there is fire damage or smoke damage, SERVPRO of the Spokane Valley for your restoration needs.


Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.


(509)926-6140 open 24 hrs a day/ 7 days a week.


"Like it never even happened."


 

Fire Prevention: Smoke Alarms can save lives in your Spokane Valley home

5/15/2017 (Permalink)

Smoke Alarm. Spokane. 2017

Working Smoke Alarms Saves Lives.


By properly selecting, placing, testing, and maintaining your smoke alarm, you will greatly increase your chances of surviving a home fire.


*Alarm Selection*


there are many types of alarms on the market:



  • standard battery-operated alarms

  • 10 year battery-operated alarms

  • alarms that are connected to your homes electrical system

  • special alarms for people with hearing impairments (these have both audible alarm and intense flashing lights)


Regardless of the type of smoke alarm you purchase, make sure it is listed or approved by an independent testing laboratory, such as the Underwriters Laboratories.


*How Many per home 1,2,3? more?*


The National Fire Protection Association (NFPA) Life Safety Code 101 should be followed. Most codes require a minimum of smoke alarm on every level, including basements, and within 15 feet of each sleeping area. If a door to the sleeping area is kept closed, it is recommended that a smoke detector be placed inside the bedroom.


In new construction, the code requires hard-wired smoke alarms to be interconnected. This means that if one smoke alarm is activated, all alarms will sound.


In Spokane Valley, your local fire department will come to your home free of charge and evaluate current safety conditions like:



  • Smoke Alarms

  • Heat Sources

  • Evacuation plans

  • fire hazards

  • Carbon monoxide detectors


The Spokane Valley Fire Dept will install free detectors for those who qualify. 

Ice Dams: Tips on preventing winter water damage for your Spokane home

5/11/2017 (Permalink)

Water damage. Soaked interior wall corner. Spokane Valley Feb 2017

What are Ice Dams?

Icicles and Ice Dams can form when heat escapes through the ceiling into the attic. This can melt the snow that is on the roof and allow water from the melted snow to flow to the eaves. Pool of water forms that can leak under the shingles. The water may then enter the attic causing damage as well as the interior ceilings and walls.

Tips for preventing damage caused by ice dams in your Spokane Valley home:

Ventilation: Adequate ventilation will reduce the amount of warm air that can lead to the formation of ice dams.

Insulation: Homes are recommended to insulation of R-38 (12 inches of fiberglass or cellulose). This will reduce the amount of warm air that can rise to the attic.

Creating an Air Tight barrier: Make the ceiling airtight. Use silicone caulk, foam sealant to stop airflow around vent pipes, exhaust fans, chimneys, etc. 

When your Spokane Valley home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly-trained technicians who will document the drying process. This validates that your property has been dried properly and thorough.

(509) 926-6140. "Like it Never Even Happened"

Basic Principles of Mold Removal and Mold Remediation SERVPRO of Spokane Valley follows for your Spokane home.

5/10/2017 (Permalink)

mold remediation in progress in Spokane basement May 2017

There are five basic principles of all successful mold removal and mold remediation projects:

  1. Safety – Protect all workers and occupants. Proper safety gear should be worn when dealing with mold. A high quality, high filtration face mask is a must, as are vinyl or neoprene gloves. A full protective suit is recommended
  2. Assessment – Make a preliminary assessment, an assessment during mold remediation and an assessment after mold remediation.
  3. Contamination Control – Prevent cross-contamination and the spread of mold from contaminated areas to areas absent of or with less contamination. SERVPRO trained professionals seal off the work area, usually using plastic sheeting, so that mold spores do not become dispersed throughout the home. SERVPRO of the Spokane Valley’s trained professionals use “negative air” containment, which is created by positioning blower fans and using air pressure machines to bring clean air into the contaminated space and push contaminated air outside the home.
  4. Source Removal – Physically remove the mold at its source. SERVPRO discard moldy porous building materials such as drywall, insulation and baseboards and use some sort of antimicrobial chemical to actually clean the mold and mold stains.
  5. Moisture Removal – Eliminate the moisture problem that caused the mold outbreak in your Spokane home.

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO Spokane Valley is close by and ready to help with your mold-damaged property

(509) 926-6140 24 hours a day/ 7 days a week

What To Do If A Cooking Fire Starts in your kitchen in Spokane or Spokane Valley

4/25/2017 (Permalink)

Kitchen Fire Spokane January 2017

According to the National Fire Protection Agency (NFPA) , cooking fires are the number one cause of home fires and home fire injuries.


Here are a few ideas of what to do if a cooking fire breaks out in your Spokane home.



  • Put a lid on it- If a pan catches fire, carefully slide a lid over the pan. Leave the lid on until completely cooled. DO NOT care the burning pan to the sink or outside. Movement can reignite the fire or cause serious burns.

  • Keep the microwave or oven door shut- Turn off the heat. If flames do not go out immediatley, call the fire department (911).

  • Know how to use a fire extinguisher- Not all are alike. They are designed for specific types of fire. There are 3 different types of fire extinguishers: 


         1) Class A : fires involving ordinary combustibles such as wood,cloth or paper.


         2) Class B: fires involving flammable liquids like greases and gas.


         3) Class C: electrical fires



  • Water and grease do not mix- Never pour water on a grease fire, water will cause is to flare and spread.

  • Know the emergency number for your local fire department ( In Spokane or Spokane Valley, that's 911) If possible call from the outside.


After the fire trucks are gone, your home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of the Spokane Valley has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 


Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.


"Like it never even happened."


509-926-6140 24 hours a day 7 days a week including holidays.


 

Hoarding and Fires: Reducing the Risk in Spokane

4/25/2017 (Permalink)

Hoarding Spokane Valley March 2017

Do you have a person in your life who may be a hoarder in Spokane? Hoarding is a condition where a person has persistent difficulty discarding personal possessions. The large amount of possessions fill the home and prevent the normal use of the space. Living space becomes cluttered. It may be unusable. Hoarding brings distress and emotional health concerns.

  • When talking a person who hoards, focus on safety rather than the clutter. Be empathetic. Match the person’s language. If they call it hoarding, then you can call it hoarding. 
  • Help the residents make a home safety and escape plan. Stress the importance of clear pathways and exits. Practice the plan often. Exit routes may change as new items are brought into the home.
  • Install working smoke alarms in the home. Test them at least once a month. Reach out to community resources.
  • Talk to members of the fire department to alert them of your concerns. They may be able to connect you with members of a hoarding task force for additional help.

Why Hoarding can increase fire risks :

  • Cooking is unsafe if flammable items are close to the stove or oven.
  • Heating units may be too close to things that can burn. They might also be placed on unstable surfaces. If a heater tips over into a pile, it can cause a fire. 
  • Electrical wiring may be old or worn from the weight of piles. Pests could chew on wires. Damaged wires can start fires. 
  • Open flames from smoking materials or candles in a home with excess clutter are very dangerous. 
  • Blocked pathways and exits may hinder escape from a fire

How Hoarding May Impact First Responders in an emergency:

  • Hoarding puts first responders in harm’s way.
  • Firefighters cannot move swiftly through a home filled with clutter.
  • Responders can be trapped in a home when exits are blocked. They can be injured by objects falling from piles.
  • The weight of the stored items, especially if water is added to put out a fire, can lead to building collapse. 
  • Fighting fires is very risky in a hoarding home. It is hard to enter the home to provide medical care. The clutter impedes the search and rescue of people and pets.

Identifying the Different types of smoke damage in your Spokane home

4/24/2017 (Permalink)

Ceiling and wall smoke and soot damage. Spokane August 2016

A house fire is a serious emergency. Once the fire has been put out, you will be faced with a major cleaning project. While the flames of a fire can cause extensive damage to your home, smoke is also a primary cause of damage during a fire. SERVPRO of Spokane Valley will restore your home "Like it never even happened." If you are facing a fire damage restoration project for your home, here is a look at how to identify smoke damage.


Smoke damage can appear in two forms:



  • In the case of a slow, smoldering fire, the resulting smoke residue , or soot, will be sticky, wet and strong smelling. Wet soot has an oily texture that stains carpets, furniture and any cloth furnishings in the house.

  • A fast burning fire, however, leaves behind dry soot that smears and stains less—but the dry soot often becomes damp due to the moisture from the fire hose.


In order to ensure that all of the smoke damage has been removed from your home, it is a good idea to contact SERVPRO of the Spokane Valley as soon as possible. Our team of trained professionals can provide you with expert smoke damage repair. After your fire damage restoration project has been completed, your home will be restored to its original clean and healthy condition.


Smoke damage remediation varies and every situation is different. It can involves the use of industrial-strength vacuuming to suck up the soot without smearing it. Attempting to brush off soot only embeds it deeper into the fabric. As the pros vacuum the room, each area is covered with a drop cloth to protect it.


Smoke odor can linger in fabrics and is not as straightforward to remove. Professional cleaners use different chemicals to break down smoke molecules. Other methods including ozone treatment and applying specially formulated paint that seals up the source of smoke odor.


As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.



  • Fire & Smoke Restoration Technician

  • Odor Control Technician

  • Upholstery & Fabric Cleaning Technician

  • Water Damage Restoration Technician


SERVPRO of the Spokane Valley is open 7 days a week 24 hours a day including all holidays. 


(509) 926 6140

Simple tips to limit mold growth in your Spokane or Spokane Valley home

4/20/2017 (Permalink)

Bathroom Mold in a Spokane Valley home March 2017

        Mold thrives in damp and dark places, making bathrooms an ideal environment for it to grow. Showers and baths keep the room moist, and various crevices provide perfect spaces for mold to flourish. However, you can help prevent mold growth in your bathroom with these simple tips.

 

  • Washing Your Rugs and Shower Curtain regularly. These items retain water longer than other surfaces in the bathroom, so they are perfect targets for mold. Some fabric curtains and certain rugs can go in the washing machine, but read their tags for specific instructions. To clean plastic liners, simply soak them in your tub in either a mix of water and all-purpose cleaner or water and bleach for a half an hour. Consider replacing when necessary
  • Turning on and keeping on the Ventilation Fan. Whenever you bathe or shower, make sure to turn on the bathroom ventilation fan and keep it on until your bathroom is dry. The bathroom can dry even faster when leaving the door open.
  • Air Out the Curtain and Towels. After showering, make sure to extend your shower curtain. If it’s scrunched up, it will take longer to dry, and mold may start to grow in the folds. Hang up your towels and pick up any clothes off the floor so they will dry faster as well.
  • Check for Leaks Regularly. Examine all bathroom fixtures. Don’t forget the pipes under the sink. Water from small leaks provides the perfect and ideal breeding ground for mold.
  • Wipe Down Bathroom Surfaces. If you have a glass shower, make sure to squeegee the excess water off the glass panes before you hop out of the shower. Wipe any moisture accumulation off the bathroom walls and flooring as well.
  • Manage Household Humidity Levels. If your house is already humid, it will be more difficult for your bathroom to dry out after a shower. If your house feels humid you can use the AC or a dehumidifier to help.
  • Keep the Clutter Out of the Shower/Tub. Avoid storing toys, shampoo bottles, loofahs, and washcloths in the shower. These items often help retain moisture in the bathroom and all give mold an ideal location to grow and hide. Try storing bottles, washcloths, toys, etc. in wire hanging baskets, in mesh nets, or on hooks that will allow everything to drip dry.
  • Clean the Bathroom Weekly. Mold spores can remain dormant for quite some time while waiting for the right circumstances to grow. It’s important to regularly clean your bathroom even if there are no visible signs of a problem. Scrub your toilets, counters, sinks, tub, and walls. Don’t forget to dust as well. Clear out your drains as needed so water remains in sinks and bathtubs for less time.
  • Seal all Grout Lines. If you have tile, it’s important to seal grout lines once a year. This will prevent mold from growing in between your tiles.

Mold can grow almost anywhere, these tips can help prevent mold growth but be aware, mold is persistent. If you find mold on your property, call SERVPRO of the Spokane Valley immediately so we can start the mold remediation process.

 SERVPRO of the Spokane Valley are skilled technicians available 24 hours a day, 7 days a week- Including all holidays. (509) 926-6140

"What is happening to your property" A detailed water damage timeline for your Spokane or Spokane Valley home

4/7/2017 (Permalink)

damage left untreated for 6 days. Molded carpet and walls. Spokane Valley 2016

Flooding and water emergencies have a schedule, they can happen at any moment SERVPRO of the Spokane Valley provides emergency cleaning and restoration services 24/7—including all holidays 


(509) 926-6140


Water Damage Timeline


Within Minutes



  • Water quickly spreads throughout your property, saturating everything in its path.

  • Water is absorbed into walls, floors, upholstery, and belongings.

  • Furniture finishes may bleed, causing permanent staining on carpets.

  • Photographs, books, and other paper goods start to swell and warp.


Hours 1 - 24:



  • Drywall begins to swell and break down.

  • Metal surfaces begin to tarnish.

  • Furniture begins to swell and crack.

  • Dyes and inks from cloth and paper goods spread and stain.

  • A musty odor appears.


48 Hours to 1 Week:



  • Mold and mildew may grow and spread.

  • Doors, windows, and studs swell and warp.

  • Metal begins to rust and corrode.

  • Furniture warps and shows signs of mold.

  • Paint begins to blister.

  • Wood flooring swells and warps.

  • Serious biohazard contamination is possible.


More Than 1 Week:



  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.


Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.


Step 1: Emergency Contact


Step 2: Inspection and Damage Assessment


Step 3: Water Removal/Water Extraction


Step 4: Drying and Dehumidification


Step 5: Cleaning and Repair


Step 6: Restoration


SERVPRO of the Spokane Valley is locally owned and operated, a proud member of this community for over 25 years. When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the Spokane Valley, WA community and want to do our part in making it the best it can be.


 


 


 

Getting your business up and running after a disaster in Spokane or Spokane Valley

4/7/2017 (Permalink)

SERVPRO drying and ventilation equipment in a flooded Spokane Valley office. Flooded office in Spokane Spokane Valley. SERVPRO of the Spokane Valley made quick work of restoring this damaged office.

When your business is flooding or has flooded, damage caused by the water can seem never-ending. Sadly, up to 50% of businesses never recover from a disaster. SERVPRO of the Spokane Valley can help your business recover quickly and efficiently.

SERVPRO of the Spokane Valley can meet your expectations for cleanup after you've had flood or fire damage to your business property in Spokane. We can help protect your business's financial health by restoring the property that suffered damage and get you back in business quickly. This can include your inventory, the building's internal structure, and even the furnishings.

Because we are experts in restoring many different items, most insurance companies are eager to work with us in getting everything back to normal for businesses that have had flooding, fire, or other disasters. We want to quickly get your business open again. Every hour and every day is lost revenue for you. We know this.

 We inventory, then securely place your items in crates on your site. We then take these crates back to our facility to do our restoration work and return them to you in restored condition. Some items such as equipment will need to be restored in place and then sanitized to ensure a healthy environment is restored.

Appearances are only on the surface; we want to restore your business to a healthy state. After a flood an important aspect of our cleaning is eliminating the odors that also come with flood damage. If the odor remains, we know that there is something remaining that is causing it. We'll work to find the source of the odor, remove it, and if the odor remains, as it sometimes does, we'll deodorize, as well.

For structural damage, we have professionals who can restore the interior areas that were damaged by the floodwaters or fire. Our technicians can decrease the drying time of other materials by increasing the ventilation in conjunction with raised temperatures.

When flood or fire damage is affecting your business, call SERVPRO of the Spokane Valley @ (509)926-6140. We're there for you 24 hours a day, 7 days a week including holidays.

Help for Hoarders Clean Up in Spokane or Spokane Valley

4/7/2017 (Permalink)

Hoarding Spokane Valley 2016

Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.


Although not officially recognized as a distinct psychological disorder according to DSM-IV classifications, compulsive hoarding disorder is believed to be related to or interconnected with other disorders. These include bipolar disorder, social anxiety, and depression.


SERVPRO of the Spokane Valley cares about the ones in our Inland community that struggle with hoarding. 


If you or a loved one has a home filled with stuff that you need help removing, SERVPRO of the Spokane Valley can help. We understand the business of cleaning hoarder homes. Our crews and technicians have the experience and knowledge necessary for cleaning homes that could have biohazard issues like toxins and molds. 


Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Spokane Valley is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.


Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe home


24 Hour Emergency Service


We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.


Just call us (509)926-6140


 

Tips to Protect Your Property Before, During and After a Flood in Spokane or Spokane Valley 2017

4/6/2017 (Permalink)

Flooded Utility room Spokane Valley March 2017

While fire may be a more common concern among homeowners, your home could in fact be as much as ten times more likely to be damaged by water than by fire.* Significant sources of water damage to one’s property can come from weather-related moisture or flooding, including flooding from heavy rains, flash floods. Pipe freezing/broken pipes/ splitting pipes can also increase the potential for flooding. If in any doubt or if you have questions about prevention call SERVPRO of the Spokane Valley (509) 926-6140


Before the Flood:



  • Know if your property is in a flood zone

  • Check that your permanent equipment like furnaces, water heaters are elevated

  • If your property uses a sump pump, be sure to check periodically for proper function

  • If you own a generator, have a licensed electrician provide a transfer switch to your sump pump so you can operate it in the event of flooding.

  • Have a licensed plumber install an interior or exterior backflow prevention valve. This can help prevent sewage backup.

  • If flooding can occur outside, Keep sandbags on hand to help divert  water away from your foundation.

  • If you live is a snowy climate, flag drains to avoid plowing snow on top of them.

  • Learn if your community has a flood alert signal.

  • Collect emergency building materials if you live in a frequently flooded area. These may include plywood, plastic sheeting, lumber, nails, shovels and sandbags.

  • Plan and practice an emergency evacutation route if you reside in a flood zone. Designate a place for family members to meet in the event they become separated.

  • Teach all family members the proper and correct way to turn off utilities.

  • In case you are forced to leave your home, have a survival kit with all important documents, including insurance documents, medications and critical items.


During the Flood:



  • Listen to a battery-operated radio or television for the latest storm information from local officials or authorities. If advised to evacuate, shut off all utilities and evacuate immediately.

  • Move to high ground, avoid rising waters and do not walk or drive through any floodwaters.

  • Stay away from downed power lines and electrical wires.


After the Flood:



  • Listen to the radio and do not return home until authorities indicate it is safe to do so.

  • Once allowed back into your home, inspect it for damage. If your property has been damaged, call SERVPRO of Spokane Valley for assistance and they can assist you with an insurance claim if one is needed

  • Be watchful of rodents that may have found their way into your home.

  • Throw away all food that has come in contact with floodwaters.

  • Call SERVPRO of the Spokane Valley to remove standing water as quickly as possible.

  • To prevent potential mold growth Properly dry or remove soaked carpets, padding and upholstery within 24-48 hours. Discard anything that cannot be properly dried.

  • Call SERVPRO of the Spokane Valley to wash and disinfect all areas that have been flooded. This includes walls, floors, closets and shelves, as well as heating and air-conditioning systems. Do not energize electrical or electronic equipment that may have suffered water damage without first having a qualified electrician inspect and/or test it.


Whether you home has suffered flood damage or you just want your upholstery cleaned, SERVPRO has 1,700 Franchises in the U.S. and Canada ready to help. SERVPRO Spokane Valley technicians are highly trained to properly clean and restore your house so that it feels like home again. You can depend on SERVPRO Spokane Valley for these residential services:




 

Mold in Spokane, Health Issues in 2017

3/29/2017 (Permalink)

Mold in Crawlspace March 2017 Liberty Lake

Spokane has mold! To be exact mold is everywhere. SERVPRO of the Spokane Valley has fielded an overwhelming amount of services calls regarding the existence of mold in homeowners residences in recent weeks.

Spring is here. Spokane has experienced a heavier than normal snowfall this winter and mixed with the recent amount of rain, mold is thriving in places like attics and crawlspaces. It is important to be alert for:

  • The presence of visible mold
  • Musty odors that may indicate mold is present
  • Any evidence of past moisture problems that have caused undetected mold growth
  • Excessive humidity

Mold is no match for SERVPRO of the Spokane Valley. Our certified professionals use advanced water detection equipment to locate the source of the problem and remediate any mold or water damage.

Health Concerns-

Health concerns most likely arise from "at risk" people:

  • infants and children
  • pregnant women
  • elderly
  • people with respiratory systems or asthma and allergies.
  • People with weakened immune systems

Anyone can experience health problems associated with exposure to mold in damp buildings. Effects may include runny nose, coughing,sneezing, sore throat, and the inflammation of sinuses.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO Spokane Valley is close by and ready to help with your mold-damaged property.

 We are proud to serve our local communities:

  • Spokane Valley, WA
  • Liberty Lake, WA
  • Millwood, WA
  • Spangle, WA
  • Fairfield, WA
  • Latah, WA
  • Spokane, WA

Be Prepared for a Wildfire

3/28/2017 (Permalink)

Property blackened by wildfire Wildfires move quickly. Spokane homeowners were not able to move these vehicles from the path of the fire.

A wildfire can throw your life into complete chaos. It can strike anywhere, especially in the hot and dry times of the year. Keep in mind a few ideas to be prepared:

  • Make sure you have an emergency supply kit. The kit should include non-perishable food, water, radio (hand-powered preferred), extra flashlights, and batteries.
  • Make a Family Emergency Plan. Wildfires do not happen on a preset schedule. You and your loved ones could become separated during the chaos that often occurs at the time of a disaster. Plan how or where to contact.
  • Do a fire drill with your family at least once per year. Make sure everyone knows what should be done and in what order.
  • Design your landscaping with wildfire safety in mind. This means keeping a safe distance between your home and flammable underbrush or even landscaping.
  • Find out about community emergency plans that have been established in your area. Be certain to follow the instructions given by local emergency management officials.
  • If you're a business owner in an area prone to wildfires, contact SERVPRO of the Spokane Valley about developing a Disaster Recovery Plan customized for your business.

SERVPRO of the Spokane Valley is locally owned and operated, so we are part of this community too. When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the Spokane Valley, WA community and want to do our part in making it the best it can be.

 We are proud to serve our local communities:

  • Spokane Valley
  • Liberty Lake
  • Millwood
  • Spangle
  • Fairfield
  • Latah
  • Spokane

How to Deal with a Flood - Video link - KXLY News Channel 4 featuring SERVPRO of the Spokane Valley

3/17/2017 (Permalink)

https://shar.es/1UDkTT




  • What to Expect


    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 


    Our SERVPRO Representative will ask several questions: 



    • Your name and contact information

    • Your insurance information (if applicable)

    • The street address of the water-damaged home

    • When did the flooding or water damage occur?

    • What caused the water damage (if known)?

    • Is there electricity available (on-site)?


    Faster to Any Size Emergency


    In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of the Spokane Valley arrives quickly and starts the water extraction process almost immediately. 


    For help restoring your home after a water loss, call SERVPRO of the Spokane Valley  at (509) 926-6140. We’ll make it “Like it never even happened."



Spokane, Spokane Valley, Greenacres, Liberty Lake - Emergency Water Damage Services

3/28/2016 (Permalink)

Water Damage or Fire Damage - Call SERVPRO of the Spokane Valley. Honored to be a BBB Accredited Business.

SERVPRO of the Spokane Valley provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Spokane, WA. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – (509) 926-6140

Residential Services

Whether your Laguna home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Laguna commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Water Damage - Get Help Immediately!

2/16/2016 (Permalink)

Water damage to your home or business can happen very quickly--and with disastrous consequences. That's why you need to get help from a certified professional restoration company like SERVPRO of the Spokane Valley. We are IICRC certified and can respond to your water damage emergency anytime 24-hours a day.

Please call if we can serve you! Water Damage to your home or business in Spokane Valley, Liberty Lake, Greenacres or Otis Orchards home?  Call our 24-hour emergency service line (509) 926-6140.

  • We can be on-site within one hour of receiving your call
  • We are a Preferred Vendor to many National Insurance Companies
  • We bill the insurance company directly, giving you one less thing to worry about
  • Our technicians are highly trained in Water Restoration techniques
  • We employ advanced inspection and extraction equipment 
  • We use s500 IICRC Restoration Standards 

Spokane Residents - Water Damage Prevention

2/10/2016 (Permalink)

Leaking roofs and frozen pipes are the two main causes of many of the water damage calls coming in, many of which were caused by the Spokane wind storm on November 17th.  Obviously that was an event nobody could predict.  However, in the last month we have received about a dozen phone calls from homeowners who have discovered leaking refrigerator water lines and ice makers.  In some cases the event could have been avoided.

Routinely inspecting the area behind and underneath the refrigerator is a good start.  Rolling the refrigerator away from the wall when you sweep or clean your floor takes just a little time and is helpful for keeping your refrigerator motor operating safely and efficiently. This Old House recommends inspecting water lines every 6 months for visible signs of wear and replacing water lines every 5 years regardless of condition.

If you see standing water or evidence of water under the refrigerator shut off the water, place towels down to sop up the water and contact a water damage and restoration specialist immediately.  More often than not leaks from refrigerators are discovered days, sometimes weeks after the leak first started, causing more materials to become affected than what you can initially see.  The sooner the water mitigation begins, the better your chances of minimizing the damage and risk of mold.

If you have questions or need help, contact SERVPRO of the Spokane Valley at 509-926-6140.

WE ARE WATER DAMAGE MITIGATION SPECIALISTS
  • We are available 24 hours/7 days a week
  • We are a Preferred Vendor to many National Insurance Companies
  • We bill the insurance company directly giving you one less thing to worry about
  • Our service technicians are highly trained in Water Restoration techniques
  • We use s500 IICRC Restoration Standards 
  • We use advanced inspection and water extraction equipment to abate the water damage and speed drying time
 To learn more about us, please visit our website at www.SERVPROspokanevalley.com.

Thank you to those who attended the mold C.E. course!

8/11/2015 (Permalink)

Course flyer with the class information and location!

SERVPRO of The Spokane Valley would just like to say THANK YOU to those who attended the understanding mold in the restoration industry continuing education course! It is because of people like YOU that we do what we do. When good people come together, good things happen!

Again, thank you!

All of us here at SERVPRO.

SERVPRO of the Spokane Valley pays it forward

8/11/2015 (Permalink)

SERVPRO Heros pay it forward!

SERVPRO of the Spokane Valley pays if forward

All of us here at SERVPRO of the Spokane Valley would like to say a huge thank you to the Good Samaritan who didn’t think twice about going above and beyond in this situation. We like to believe that any one of us in this community, if faced with this same scenario, would also be so humble and kind as to do the same. This is a wonderful community that we love to call home.

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