Recent Water Damage Posts

Flooding: What To Do and Not To Do

9/6/2019 (Permalink)

Things To Do After Flooding

  • Remove excess water by mopping and blotting
  • Remove lamps and items on tabletops
  • Wipe away water from wood and furniture
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn AC on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove any objects to a sage and dry place
  • Gather any loose items from the floors

What Not To Do After Flooding

  • Don’t leave wet fabrics in place
  • Don’t leave books, magazines, or other colored items on wet carpets or floors
  • Don’t use your household vacuum to remove water
  • Don’t use television or other household appliances after if they are in the affected area
  • Don’t turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging

Tips To Prevent Water Damage to your Spokane Valley home

10/12/2018 (Permalink)

Water Damage Broken pipe Spokane Valley

1. Inspect Your Roof

After all, your roof is constantly exposed to sunlight and precipitation. If it begins to deteriorate, roof leaks can develop without you noticing. But you can stay ahead of water damage by inspecting your roof regularly — especially after big storms.

2. Clean Your Gutters

Ensuring good drainage is essential to protecting your home from water damage. Poor drainage weakens your foundation, leading to cracks, uneven settling and pathways for water to find its way inside.

3. Caulk and Seal Your Windows

Caulking and sealing your windows regularly is one of the easiest ways to protect your home from water damage. You can also apply caulking to bathtubs, ceiling fixtures, drains, faucets and other plumbing fixtures to keep water from seeping in where it doesn’t belong.

4. Check Your Pipes

It’s a good idea to inspect all the pipes in your home at least once a year. Over time, pipes gradually corrode, rust, and decay, all of which can result in leaks. In severe cases, you could be facing a flood of water or raw sewage into your home, causing extensive—and expensive—damage.

5. Test Your Sump Pump

A sump pump is your first line of defense against basement flooding. They’re used to pump water that has accumulated in a sump basin away from a home to a municipal storm drain or dry well.

When your Spokane Valley home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Spokane Valley uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Have Water or Flood Damage?

Call Us Today – (509) 926-6140

Open 24 hours/ 7 days a week

SERVPRO Can Deorderize Your Spokane Valley Home of Musty Smells

10/4/2018 (Permalink)

HEPA Air Scrubber Spokane Valley

Water damage to your Spokane Valley home happens in the blink of an eye. It only takes a leak from an upstairs bathroom, and before you know it, you are struggling with water-logged carpets, wet furniture, and damp walls and floors. 

SERVPRO is on hand to remove water immediately and remediate the water damage to your Spokane Valley home so you can resume daily life “Like it never even happened.” However, there is more to remediation than drying out the affected area: There is also the question of how to remove the unpleasant damp smell afterward. 
Although water is odorless, water-logged rooms can soon start to give off a nasty, musty odor that makes the house smell bad. Clients have told us their biggest challenges following a water damage event is the lingering smell. That is why we train our technicians to tackle any residual odors and leave your home smelling as fresh and clean as it did before the incident. 
Air scrubbers are very useful for dealing with damp smells. The machine draws in contaminated air and passes it through true HEPA filtration. HEPA filters are capable of catching particles down to 0.3 microns, thus removing smells and releasing clean air back into the room. 
Wet fogging is useful for getting into all the little nooks and crannies where odors hide. We choose the most appropriate product to deodorize your affected areas, and the fogging machine releases the product as a very fine mist which penetrates even hard to reach corners. 
Our IICRC-certified technicians know that it is important to check for small, hidden sources of damp smells. Sometimes there is a patch of carpet or a couch cushion that, despite being completely dry, smells a little bit musty. In such cases, we can hand spray disinfectant onto the affected area, or even inject small amounts of the product if spraying or other methods are not practical. For example, if it is not possible to lift up a wet carpet, it is possible to inject deodorization products into it to remove the smell and freshen the carpet. 
SERVPRO of Spokane Valley understands the importance of restoring your home quickly. That is why we end every deodorization session by positioning powerful venting box fans to help remove odors and ensure your room smells fresh once more. 
For help removing damp and musty smells from your home, call SERVPRO of Spokane Valley at (509) 926-6140 today. Over 25+ years in your community!

Top Causes of Water Damage Basement Flooding During the Winter In Your Spokane Home

6/18/2018 (Permalink)

Basement flood Spokane

Basements can flood just about any time of the year, and you might be surprised that it can even happen during the winter. The reality is that winter can present the most risk and only some of these are preventable. It is never a bad idea to have a water damage restoration company as part of your home maintenance list of providers, so you can respond quickly if you experience a problem.

The main causes of water damage basement flooding are ice floes, frozen concrete, blocked drains, and faulty plumbing. If you live near a river, such as the Catawba River west of Charlotte, North Carolina’s city limits, you could find that an ice floe has blocked water flow and caused flooding in your neighborhood. This is not a common occurrence, but can happen. The other causes are more common.

The most common is a pipe break due to faulty plumbing or not having proper precautions in place to avoid pipes freezing. When water freezes, it expands and can cause a burst pipe. This is more common when pipes are weakened but can happen even with newer plumbing. Freezing water can also cause a problem in your home’s concrete foundation. Additionally, concrete expands and contracts during seasonal temperature changes, which can result in cracks that let water seep in, sometimes rapidly.

A blocked or slow drain is a problem any time of the year, but it can be a real problem during warmer periods during the winter when snow is melting and needing a place to drain.

During warmer months, you should take the time to check your property for good drainage and any cracks you might notice in your home’s foundation. Check your basement and plumbing throughout the year to reduce the chances of water damage from the causes you can control.

If your Spokane Valley property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. Our water removal and cleanup process also provides validation and documentation that your property is dry.

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

Have Water or Flood Damage?

SERVPRO of The Spokane Valley

Call Us Today – (509) 926-6140

Always Open

Call SERVPRO of Spokane Valley BEFORE you call your Insurance Company

5/21/2018 (Permalink)

Flood Damage Home in Northwest Spokane

After a fire or flood, it’s common for people to pick up the phone to call the insurance company first; but there’s a better way to manage the relief process.

SERVPRO of Spokane Valley has been providing disaster cleanup and restoration for more than 25 years. We’ve seen it all and helped hundreds of individuals through the overwhelming claims process.

Below, we explain the steps you should take to ensure the best outcome for your claim and why contacting SERVPRO of Spokane Valley could save you time and money.

Step One: Safety First! 

Before you call anyone about a home fire or flood, respond to emergencies and make sure all home or building occupants are safe. Responding may also include calling the fire department or shutting off the main water valve.

Step 2: Assess…But Don’t Clean

Once the home or building is safe to visit, it’s time to assess the damage. During this step, homeowners may feel inclined to clean or salvage personal belongings; however, this can lead to problems with an insurer.

Insurance companies could require detailed proof of a disaster as well as any claimed property damage. Homeowners mistakenly think they’re helping when they clean, but they’re actually destroying important evidence that could significantly impact a claim, or get the claim denied altogether.

A broad assessment of damages will help homeowners communicate the disaster more effectively to an insurance agent as well as a disaster relief company.

Here are some general questions you should be able to answer once you’ve assessed the damage:

  • What kind of disaster occurred? (i.e., flood, fire, mold, etc.)
  • Where is most of the damage?
  • Is the home or building secure? Are there broken windows, holes in the roof or walls, etc.?

Whatever you do, resist the urge to clean or tidy up. If the scene is safe, feel free to take pictures of the damage; however, your insurer and SERVPRO of Spokane Valley will document the damage fully, so it’s not always necessary for homeowners to document the damage at this stage.

Step 3: Contact SERVPRO of Spokane Valley

Homeowners typically call their insurer at this stage, but calling SERVPRO of Spokane Valley first at (509) 926-6140- offers clear advantages.

For example, it may be less expensive to pay directly for the cleanup and restoration. Some insurance policies have high deductibles. It might be   and pay for the damage out-of-pocket. SERVPRO of Spokane Valley can help determine if insurance is the wisest course of action.

If you’ve made claims in the past, you might not want to use insurance for minor damage or cleanup. Furthermore, the number of claims you make will impact your future insurance rates.

Another advantage of delaying a call with your insurance company: you get to pick your preferred restoration company without hassle. By law, it’s a homeowner’s right to choose whatever disaster relief company they want. 

Finally, working with a trusted, local restoration company could help reduce the overwhelming stress of the disaster. Good restoration companies work with homeowners to ensure the best insurance outcome. This includes detailed documentation of the disaster, generating accurate estimates, and being available to negotiate with insurance companies. They can also help determine if you should work with insurance or pay for the damages directly.

SERVPRO of Spokane Valley has been locally owned in operated for over 25 years. Always open (509)926-6140.

Step 4: Contact Your Insurer

Don’t wait too long to contact the insurance company. A claim could be denied if you don’t report the damage in a timely manner. 

At SERVPRO of Spokane Valley, we pride ourselves on excellent customer service, speedy relief 24/7, and insurance experience our customers can count on.

(509)926-6140 ALWAYS OPEN

Tips to prevent a Sump Pump failure in your Spokane home

4/10/2018 (Permalink)

Water damage failed sump pump in Spokane

The best way to prevent sump pump failure is with planning and maintenance. It’s true that your sump pump could be defective, but more often than not, problems arise due to a lack of maintenance or careless installation.

There are several reasons why your sump pump might be failing, and identifying these problems is key to preventing them. The most common cause of sump pump failure is a power outage. Sump pumps depend on your house for power, and blackouts can be problematic.

There are two ways to deal with this problem. First, it’s never a bad idea to have a backup generator in your home, specifically for instances like this. The other, less costly way to prevent sump pump failure during blackouts is to purchase a sump pump battery backup that operates when your power is out. Sump pump battery backups can cost anywhere between $275 and $500 plus labor to install. While the initial cost might not be attractive, they’re the best way to prevent basement flooding during a power outage.

Your sump pump might also be failing due to improper installation. Your unit could be too big or small for your house, which makes your pump more prone to failure. Make sure that your pump is the right for your home and the amount of ground water it will need to pump.

You may also have a sump pump switch problem, which is common because the float switch the moving part that gets the most use on a sump pump so it is often the part that wears out first.

Finally, maintenance is key to preventing sump pump failure. If you haven’t heard your pump run recently, test it by running a water hose into the sump pit or pouring in a five gallon bucket of water. When the water reaches a predetermined level, the pump should turn itself on, pump out most of the water then turn itself off again. If you have a backup pump, test it a few times each year to determine if it will work in the event of a blackout. And make a note of when the battery is due to be replaced. The backup pump won’t work if the battery dies. When testing your pump, make sure the discharge line’s air hole is clear. The float switch on the pump shouldn’t be restrained so make sure electrical cords aren’t tangled around the switch. Finally, remove any gravel in the sump pit and check that the screen that covers the sump pump’s water intake is clear of debris.

Have Water or Flood Damage from a failed Sump Pump?
Call Us Today – (509) 926-6140

Locally Owned Company with National Resources

SERVPRO of Spokane Valley is owned and operated for over 25 years, so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Spokane Valley community and want to do our part in making it the best it can be.

Clues of a Slow Leak behind walls in your Spokane Home

3/23/2018 (Permalink)

Waterleak from a leaking pipe from the floor above in Spokane

When a slow leak starts inside your home’s walls, it doesn’t attract attention, but it does leave solid clues. If you know how to detect water leakage in walls, you can minimize potentially serious damage. Be on the lookout for these six signs of water leaks behind your sheetrock.

1. Persistent Musty Odors

As water slowly drips from a leaky pipe inside the wall, flooring and sheetrock stay damp and develop an odor similar to wet cardboard, generating a musty smell that can help you find hidden leaks.

2. Mold in Unusual Areas

Mold usually grows in wet areas like kitchens, baths and laundry rooms. If you spot the stuff on walls or baseboards in other rooms of the house, it’s a good indicator of undetected water leaks.

3. Stains That Grow

When mold thrives around a leaky pipe, it sometimes takes hold on the inside surface of the affected wall. A growing stain on otherwise clean sheetrock is often your sign of a hidden plumbing problem.

4. Peeling Wallpaper or Paint

This clue is easy to miss in rooms that don’t get much use. When you see wallpaper separating along seams or paint flaking off the wall, blame sheetrock that stays wet because of an undetected leak.

5. Slowly Warping Sheetrock

Over time, sheetrock wicks up moisture from a slow leak, and that can cause the wall to develop bends and curves. Warped sheetrock is a sure sign of a slow water leak.

6. Buckled Ceilings and Stained Floors

If ceilings or floors in bathrooms, kitchens or laundry areas develop structural problems, don’t rule out constant damp inside the walls. Wet sheetrock can affect adjacent framing, flooring and ceilings.

Ice Dams: Tips on preventing winter water damage for your Spokane home

5/11/2017 (Permalink)

Water damage. Soaked interior wall corner. Spokane Valley Feb 2017

What are Ice Dams?

Icicles and Ice Dams can form when heat escapes through the ceiling into the attic. This can melt the snow that is on the roof and allow water from the melted snow to flow to the eaves. Pool of water forms that can leak under the shingles. The water may then enter the attic causing damage as well as the interior ceilings and walls.

Tips for preventing damage caused by ice dams in your Spokane Valley home:

Ventilation: Adequate ventilation will reduce the amount of warm air that can lead to the formation of ice dams.

Insulation: Homes are recommended to insulation of R-38 (12 inches of fiberglass or cellulose). This will reduce the amount of warm air that can rise to the attic.

Creating an Air Tight barrier: Make the ceiling airtight. Use silicone caulk, foam sealant to stop airflow around vent pipes, exhaust fans, chimneys, etc. 

When your Spokane Valley home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly-trained technicians who will document the drying process. This validates that your property has been dried properly and thorough.

(509) 926-6140. "Like it Never Even Happened"

"What is happening to your property" A detailed water damage timeline for your Spokane or Spokane Valley home

4/7/2017 (Permalink)

damage left untreated for 6 days. Molded carpet and walls. Spokane Valley 2016

Flooding and water emergencies have a schedule, they can happen at any moment SERVPRO of the Spokane Valley provides emergency cleaning and restoration services 24/7—including all holidays 

(509) 926-6140

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.

  • Water is absorbed into walls, floors, upholstery, and belongings.

  • Furniture finishes may bleed, causing permanent staining on carpets.

  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.

  • Metal surfaces begin to tarnish.

  • Furniture begins to swell and crack.

  • Dyes and inks from cloth and paper goods spread and stain.

  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.

  • Doors, windows, and studs swell and warp.

  • Metal begins to rust and corrode.

  • Furniture warps and shows signs of mold.

  • Paint begins to blister.

  • Wood flooring swells and warps.

  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

SERVPRO of the Spokane Valley is locally owned and operated, a proud member of this community for over 25 years. When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the Spokane Valley, WA community and want to do our part in making it the best it can be.




Tips to Protect Your Property Before, During and After a Flood in Spokane or Spokane Valley 2017

4/6/2017 (Permalink)

Flooded Utility room Spokane Valley March 2017

While fire may be a more common concern among homeowners, your home could in fact be as much as ten times more likely to be damaged by water than by fire.* Significant sources of water damage to one’s property can come from weather-related moisture or flooding, including flooding from heavy rains, flash floods. Pipe freezing/broken pipes/ splitting pipes can also increase the potential for flooding. If in any doubt or if you have questions about prevention call SERVPRO of the Spokane Valley (509) 926-6140

Before the Flood:

  • Know if your property is in a flood zone

  • Check that your permanent equipment like furnaces, water heaters are elevated

  • If your property uses a sump pump, be sure to check periodically for proper function

  • If you own a generator, have a licensed electrician provide a transfer switch to your sump pump so you can operate it in the event of flooding.

  • Have a licensed plumber install an interior or exterior backflow prevention valve. This can help prevent sewage backup.

  • If flooding can occur outside, Keep sandbags on hand to help divert  water away from your foundation.

  • If you live is a snowy climate, flag drains to avoid plowing snow on top of them.

  • Learn if your community has a flood alert signal.

  • Collect emergency building materials if you live in a frequently flooded area. These may include plywood, plastic sheeting, lumber, nails, shovels and sandbags.

  • Plan and practice an emergency evacutation route if you reside in a flood zone. Designate a place for family members to meet in the event they become separated.

  • Teach all family members the proper and correct way to turn off utilities.

  • In case you are forced to leave your home, have a survival kit with all important documents, including insurance documents, medications and critical items.

During the Flood:

  • Listen to a battery-operated radio or television for the latest storm information from local officials or authorities. If advised to evacuate, shut off all utilities and evacuate immediately.

  • Move to high ground, avoid rising waters and do not walk or drive through any floodwaters.

  • Stay away from downed power lines and electrical wires.

After the Flood:

  • Listen to the radio and do not return home until authorities indicate it is safe to do so.

  • Once allowed back into your home, inspect it for damage. If your property has been damaged, call SERVPRO of Spokane Valley for assistance and they can assist you with an insurance claim if one is needed

  • Be watchful of rodents that may have found their way into your home.

  • Throw away all food that has come in contact with floodwaters.

  • Call SERVPRO of the Spokane Valley to remove standing water as quickly as possible.

  • To prevent potential mold growth Properly dry or remove soaked carpets, padding and upholstery within 24-48 hours. Discard anything that cannot be properly dried.

  • Call SERVPRO of the Spokane Valley to wash and disinfect all areas that have been flooded. This includes walls, floors, closets and shelves, as well as heating and air-conditioning systems. Do not energize electrical or electronic equipment that may have suffered water damage without first having a qualified electrician inspect and/or test it.

Whether you home has suffered flood damage or you just want your upholstery cleaned, SERVPRO has 1,700 Franchises in the U.S. and Canada ready to help. SERVPRO Spokane Valley technicians are highly trained to properly clean and restore your house so that it feels like home again. You can depend on SERVPRO Spokane Valley for these residential services:


How to Deal with a Flood - Video link - KXLY News Channel 4 featuring SERVPRO of the Spokane Valley

3/17/2017 (Permalink)

  • What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

    Our SERVPRO Representative will ask several questions: 

    • Your name and contact information

    • Your insurance information (if applicable)

    • The street address of the water-damaged home

    • When did the flooding or water damage occur?

    • What caused the water damage (if known)?

    • Is there electricity available (on-site)?

    Faster to Any Size Emergency

    In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of the Spokane Valley arrives quickly and starts the water extraction process almost immediately. 

    For help restoring your home after a water loss, call SERVPRO of the Spokane Valley  at (509) 926-6140. We’ll make it “Like it never even happened."

Water Damage - What You Need to Know

2/16/2016 (Permalink)

The IICRC (Institute of Inspection Cleaning and Restoration Certification) recently posted a short but great article about water damages and why you should call certified professionals like SERVPRO of Spokane Valley to help.

Please call with any questions or if we can serve you!Water Damage to your home or business in Spokane Valley, Liberty Lake, Greenacres or Otis Orchards home?  Call our 24 hour emergency service line (509) 926-6140.
  • We can be on site within one hour of receiving your call
  • We are a Preferred Vendor to many National Insurance Companies
  • We bill the insurance company directly, giving you one less thing to worry about
  • Our technicians are highly trained in Water Restoration techniques
  • We employ advanced inspection and extraction equipment 
  • We use s500 IICRC Restoration Standards 

Spokane Residents - Water Damage Prevention

2/10/2016 (Permalink)

Leaking roofs and frozen pipes are the two main causes of many of the water damage calls coming in, many of which were caused by the Spokane wind storm on November 17th.  Obviously that was an event nobody could predict.  However, in the last month we have received about a dozen phone calls from homeowners who have discovered leaking refrigerator water lines and ice makers.  In some cases the event could have been avoided.

Routinely inspecting the area behind and underneath the refrigerator is a good start.  Rolling the refrigerator away from the wall when you sweep or clean your floor takes just a little time and is helpful for keeping your refrigerator motor operating safely and efficiently. This Old House recommends inspecting water lines every 6 months for visible signs of wear and replacing water lines every 5 years regardless of condition.

If you see standing water or evidence of water under the refrigerator shut off the water, place towels down to sop up the water and contact a water damage and restoration specialist immediately.  More often than not leaks from refrigerators are discovered days, sometimes weeks after the leak first started, causing more materials to become affected than what you can initially see.  The sooner the water mitigation begins, the better your chances of minimizing the damage and risk of mold.

If you have questions or need help, contact SERVPRO of the Spokane Valley at 509-926-6140.

  • We are available 24 hours/7 days a week
  • We are a Preferred Vendor to many National Insurance Companies
  • We bill the insurance company directly giving you one less thing to worry about
  • Our service technicians are highly trained in Water Restoration techniques
  • We use s500 IICRC Restoration Standards 
  • We use advanced inspection and water extraction equipment to abate the water damage and speed drying time
 To learn more about us, please visit our website at